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All Journal Calathu: Jurnal Ilmu Komunikasi Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI)
Yoseppin, Graciella
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Computer Science & IT Education Languange, Linguistic, Communication & Media Other

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Fenomena Chatbot AI Sebagai Teman Curhat: Implikasi Pada Hubungan Antarpribadi di Era Digital Yoseppin, Graciella; Nagita Dewi, Putu Ayu Mas; Purba, Yuni Kasih
Calathu: Jurnal Ilmu Komunikasi Vol. 7 No. 1 (2025): Calathu: Jurnal Ilmu Komunikasi
Publisher : School of Communication Science and Media Business

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37715/calathu.v7i1.5376

Abstract

The phenomenon of using AI chatbots as confidants has been on the rise alongside advancements in communication technology. This research examines the increasing popularity of AI chatbots as companions for sharing personal thoughts in the digital era. By referencing the Beyond Human Communication theory, that highlights the connection between people and technology in modern communication, we used a qualitative approach and a systematic literature review to explore how chatting with these bots affects personal relationships and how we perceive communication quality. Results reveal that AI chatbots, by Natural Language Processing (NLP) abilities, can create a communication experience that feels quite like talking with another person. Chatbot AI offer emotional support that readily available. However, relying too much on chatbots can hinder a person’s ability to engage in deeper, more meaningful conversations with other humans. While these bots can provide quick and accurate responses, they lack the depth and significance that come with human interactions. This research highlights the need to strike a balance between using technology and maintaining genuine human connections to keep our social relationships strong.
TINJAUAN LITERATUR SISTEMATIS: ADOPSI PENGGUNAAN MS TEAMS (PANDANGAN PENGARUH SOSIAL UTAUT MODEL) Purba, Yuni Kasih; Yoseppin, Graciella; Irwansyah
Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI) Vol. 6 No. 1 (2025): Jurnal Inovasi Pendidikan dan Teknologi Informasi (JIPTI)
Publisher : Information Technology Education Department

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52060/jipti.v6i1.2653

Abstract

This study analyzes the social influence on the adoption of Microsoft Teams using the Unified Theory of Acceptance and Use of Technology (UTAUT) framework. The method employed is a Systematic Literature Review (SLR), examining 51 relevant articles that discuss social influence and technology adoption. The results show that social support, interpersonal communication, and network size significantly affect an individual's decision to use Microsoft Teams. The article selection process follows the PRISMA methodology, with articles indexed in Q1 and Q2 Scopus journals. The findings indicate that social influences, such as recommendations from friends or colleagues, can enhance an individual's intention to adopt technology. These results provide guidance for policymakers to leverage social influence in promoting the adoption of collaborative technologies, contributing to productivity and collaboration in the education and economic sectors.
Co-Authors IRWANSYAH Nagita Dewi, Putu Ayu Mas Purba, Yuni Kasih