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Pengaruh Kepemimpinan Komunikasi Organisasi Dan Budaya Organisasi Terhadap Kinerja Pegawai Sekretariat DPRD Kabupaten Aceh Singkil Khairani, Mutiara Malshara
KESKAP: Jurnal Kesejahteraan Sosial, Komunikasi dan Administrasi Publik Vol 4, No 1 (2025): KESKAP: Jurnal Kesejahteraan Sosial, Komunikasi dan Administrasi Publik
Publisher : Universitas Muhammadiyah Sumatera Utara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30596/keskap.v4i1.23920

Abstract

Leadership is one of the main factors that determine employee performance in an organization. Effective leadership not only acts as a director who gives instructions, but also encourages employee dedication. Organizational communication also plays an equally important role in improving employee performance. Effective communication can strengthen coordination between employees, reduce misunderstandings, and accelerate the completion of existing tasks. The Secretariat of the Aceh Singkil Regency DPRD is responsible for administrative and operational efficiency, but faces internal challenges such as leadership, communication, and organizational culture that have an impact on employee productivity. This study uses a quantitative approach. The subjects of this study consisted of 43 employees of the Aceh Singkil Regency People's Representative Council Secretariat office. Data collection techniques used observation and questionnaires. Data analysis techniques used are validity and reliability tests, classical assumption tests, multiple linear analysis tests, and hypothesis tests. The results of this study indicate that there is a significant influence between leadership, organizational communication and organizational culture on the performance of Aceh Singkil Regency DPRD Secretariat employees. Based on the results of the determination test, the determination coefficient is 0.877. This value shows that the variables of leadership, organizational communication, and organizational culture explain the variation of employee performance variables by 87.7% and the remaining 12.3% is explained by other variables outside the study.
PERAN MEDIA SOSIAL INSTAGRAM @BPBDPROVINSISUMUT DAN @INFOBMKGSUMUT DALAM PENYEBARAN INFORMASI BENCANA BANJIR DI SUMATERA UTARA Khairani, Mutiara Malshara; Purba, Ikhwan Azizi; Ginting, Rahmanita
Linimasa : Jurnal Ilmu Komunikasi Vol. 9 No. 1 (2026): Januari 2026
Publisher : Ilmu Komunikasi, FISIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/linimasa.v9i1.40810

Abstract

Flood disasters in North Sumatra Province show an increasing trend, both in terms of the frequency of occurrences and the magnitude of their impacts, thereby necessitating adaptive and responsive crisis communication strategies that address community needs. In this context, Instagram has become an important medium for disseminating disaster-related information to the public. This study aims to analyze the role of Instagram in the dissemination of flood disaster information in North Sumatra through a case study of the official accounts @bpbdprovinsisumut and @infobmkgsumut, using the perspectives of contemporary communication theory, crisis communication theory, and agenda-setting theory. The research employs a descriptive qualitative approach with content analysis techniques applied to posts and user interactions during the disaster period. The findings indicate a complementary division of roles: the @infobmkgsumut account is more dominant in the pre-disaster phase by delivering early warning information based on meteorological data, while the @bpbdprovinsisumut account focuses on the emergency response and post-disaster phases through evacuation information and the coordination of aid. The use of visual elements such as infographics and field documentation has proven effective in simplifying technical messages so they are easily understood by the public. However, the communication pattern applied remains predominantly one-way and institutional in nature, with limited emphasis on empathy and the narratives of victims’ experiences. In addition, the management of two-way interactions in the comment sections has not been optimally utilized as a channel for reporting residents’ emergency conditions. This study concludes that Instagram has evolved into a dynamic social space in disaster management, yet strengthening human-centered message framing strategies is still necessary.