Claim Missing Document
Check
Articles

Found 2 Documents
Search

The Effect of Internal Conflicts, Incentive Bonuses and Safety Riding on Job Satisfaction on The Performance of Shopeefood Drivers In Malang City Dimas J. Wibowo, Febrian; Brahma Sari, Ida Aju; Brahma Ratih, Ida Aju
Journal of Social Research Vol. 4 No. 3 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i3.2453

Abstract

This study examines the factors affecting the performance and job satisfaction of ShopeeFood drivers in Malang City, Indonesia, in the context of the rapid growth of Shopee's marketplace. The research focuses on several variables, including internal conflicts, incentive bonuses, safety riding, and job satisfaction. The results reveal that internal conflicts significantly affect driver performance (P value = 0.012) but do not significantly impact job satisfaction (P value = 0.327). Incentive bonuses have a significant positive effect on both driver performance (P value = 0.018) and job satisfaction (P value = 0.020). Safety riding is also found to significantly impact both performance (P value = 0.024) and job satisfaction (P value = 0.027). Furthermore, job satisfaction significantly affects driver performance (P value = 0.03). The findings suggest that while incentive bonuses and safety measures are crucial for improving both performance and satisfaction, internal conflicts play a more complex role. This research provides valuable insights for ShopeeFood and similar companies in optimizing driver performance by addressing internal conflicts and reinforcing safety measures, as well as enhancing incentive schemes to improve both job satisfaction and operational efficiency.
The Influence of Individual Characteristics, Work Environment, Paternalistic Leadership Style and Competencies on Employee Performance at PT Fajar Saudara Kusuma Sebawi Mill In West Kalimantan Harira Sari Hatuina, Suci; Brahma Sari, Ida Aju; Brahma Ratih, Ida Aju
Journal of Social Research Vol. 4 No. 3 (2025): Journal of Social Research
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/josr.v4i3.2465

Abstract

This study aims to evaluate the influence of individual characteristics, work environment, and paternalistic leadership style on employee performance and competence at PT Fajar Brother Kusuma Sebawi Mill in West Kalimantan, which operates in the palm oil, plantation, and sea transportation sectors. The research uses a quantitative approach, employing a survey method to gather data from employees. The data was analyzed using statistical techniques to identify the relationships between the variables. The results indicate that individual characteristics do not have a significant effect on employee performance or competence at PT Fajar Saudara Kusuma Sebawi Mill. However, the work environment has a significant positive impact on employee performance, while it does not affect competence. The paternalistic leadership style is found to significantly influence both employee performance and competence. Moreover, competence positively affects employee performance, highlighting the importance of improving employees' skills and abilities for enhanced work outcomes. In conclusion, the study demonstrates that while individual characteristics are not significant, the work environment and paternalistic leadership style play crucial roles in improving employee performance and competence. The results suggest that PT Fajar Brother Kusuma Sebawi Mill should focus on optimizing the work environment and leadership styles to enhance employee productivity and skills, thereby driving the company’s growth. The study provides valuable insights for companies aiming to improve their human resource management strategies, especially in the plantation and sea transportation sectors.