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All Journal Journal of Consumer Study and Applied Marketing
Taelman, James Arthur
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Social Sciences

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How The Burger War Was Won: An Analysis Of 18 Years of Data on Customer Hamburger Preferences Divine, Richard; Taelman, James Arthur
Journal of Consumer Studies and Applied Marketing Vol. 3 No. 1 (2025)
Publisher : Integrasi Sains Media

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58229/jcsam.v3i1.288

Abstract

Survey data collected over 18 years via a repeated cross-sectional design was examined to explore customer preference between the two main competitors in the fast-food hamburger industry: McDonald's and Wendy’s. The primary purpose of the study is to determine whether burger preference has changed over the time series and the relative importance of price and taste in determining restaurant preference. Results of the study show no significant time series effect for preference but a trend toward McDonald's in terms of intentions to visit. McDonald’s is slightly preferred over Wendy’s overall, and taste is an overwhelmingly more important consideration than the price in determining preference, even though the results show respondents consider Wendy’s to be the better-tasting competitor.
Co-Authors Divine, Richard