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All Journal Jurnal Teknologi Informatika dan Komputer Jurnal Ilmu Ekonomi, Pendidikan dan Teknik (IDENTIK)
Zendrato, Bowoaro
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Religion Civil Engineering, Building, Construction & Architecture Computer Science & IT Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering

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Pengaruh Digitalisasi Pada Peningkatan Efisiensi Operasional Usaha Mikro, Kecil, dan Menengah (UMKM) di Indonesia Tahun 2023 Mendrofa, Lustantri; Zendrato, Bowoaro; Zai, Iperusman
Jurnal Ilmu Ekonomi, Pendidikan dan Teknik Vol. 2 No. 1 (2025): IDENTIK - Januari
Publisher : CV. SINAR HOWUHOWU

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70134/identik.v2i1.251

Abstract

The research examines the impact of digitalization on the operational efficiency of micro, small, and medium enterprises (MSMEs). Using both qualitative and quantitative approaches, this study explores how adopting digital tools influences productivity, reduces costs, and improves competitiveness. Data was collected through surveys, interviews, and case studies across 100 MSMEs in Indonesia. Findings indicate that digitalization significantly enhances operational efficiency by 45%, particularly in inventory management and customer engagement. This paper highlights the critical need for capacity building and access to digital infrastructure for MSMEs to fully capitalize on digitalization benefits.
Design of an Information System for Regulation and Survey of Small and Medium Enterprises (SMEs) at the Community and Village Empowerment Service of Gunungsitoli City Harefa, Yusmei Paskah; Lase, Devi Chrisman; Gulo, Aperianto; Zendrato, Bowoaro
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 2 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i2.2722

Abstract

In today's digital era, the use of information technology in the government sector has become an urgent need to improve efficiency, transparency, and public services. Globally, digital transformation in the public sector is encouraging governments in various countries to build technology-based systems to strengthen governance and public participation (Nurkartika, 2025). In the context of the ever-growing digital transformation of government, the need for adaptive and responsive information systems is essential, especially in managing regulations and conducting public satisfaction surveys. This study aims to design and implement a web-based Regulatory Information System and Public Satisfaction Index (IKM) Survey at the Gunungsitoli City Community and Village Empowerment Service (DPMD). The software development method used is Waterfall, including the stages of needs analysis, design, implementation, testing, and maintenance. In the implementation process, the system was built using the CodeIgniter 3 framework and SBAdmin template, with PHP, HTML, and CSS programming languages, and a MySQL database. Testing was carried out using the Blackbox Testing method and showed that all main features of the system, such as regulatory management, IKM survey input, and report generation, functioned validly. These results confirm that the system is capable of supporting agency operational efficiency, increasing public transparency, and strengthening the principles of good governance. Thus, this research not only contributes to improving the quality of public services, but also opens up opportunities for developing similar systems in other government agencies.
Design of an Information System for Regulation and Survey of Small and Medium Enterprises (SMEs) at the Community and Village Empowerment Service of Gunungsitoli City Harefa, Yusmei Paskah; Lase, Devi Chrisman; Gulo, Aperianto; Zendrato, Bowoaro
Jurnal Teknologi Informatika dan Komputer Vol. 11 No. 2 (2025): Jurnal Teknologi Informatika dan Komputer
Publisher : Universitas Mohammad Husni Thamrin

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37012/jtik.v11i2.2722

Abstract

In today's digital era, the use of information technology in the government sector has become an urgent need to improve efficiency, transparency, and public services. Globally, digital transformation in the public sector is encouraging governments in various countries to build technology-based systems to strengthen governance and public participation (Nurkartika, 2025). In the context of the ever-growing digital transformation of government, the need for adaptive and responsive information systems is essential, especially in managing regulations and conducting public satisfaction surveys. This study aims to design and implement a web-based Regulatory Information System and Public Satisfaction Index (IKM) Survey at the Gunungsitoli City Community and Village Empowerment Service (DPMD). The software development method used is Waterfall, including the stages of needs analysis, design, implementation, testing, and maintenance. In the implementation process, the system was built using the CodeIgniter 3 framework and SBAdmin template, with PHP, HTML, and CSS programming languages, and a MySQL database. Testing was carried out using the Blackbox Testing method and showed that all main features of the system, such as regulatory management, IKM survey input, and report generation, functioned validly. These results confirm that the system is capable of supporting agency operational efficiency, increasing public transparency, and strengthening the principles of good governance. Thus, this research not only contributes to improving the quality of public services, but also opens up opportunities for developing similar systems in other government agencies.
Co-Authors Gulo, Aperianto Harefa, Yusmei Paskah Lase, Devi Chrisman Mendrofa, Lustantri Zai, Iperusman