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All Journal International Journal of Economics, Accounting, and Management Jurnal Manajemen Maranatha
Juanna Judith Huliselan
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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The Effect of Inclusive Leadership, Employee Well-Being, Corporate Culture, And Affective Commitment on Intrinsic Motivation And Employee Performance In Employees of A Leading Bakery Company In Indonesia Lastrianna Tampubolon; Juanna Judith Huliselan
International Journal of Economics Accounting and Management Vol. 1 No. 6 (2025): IJEAM - March 2025
Publisher : PT. INOVASI TEKNOLOGI KOMPUTER

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Abstract

The purpose of this study was to examines the influence of inclusive leadership on employee performance at PT XYZ Medan, by considering mediating variables such as employee welfare, company culture, affective commitment and intrinsic motivation. This research uses a quantitative method of data collection by filling out questionnaires by 180 respondents. Data was measured using a Likert scale, then analyzed using the Partial Least Square-Structural Model (PLS-SEM). The research results show that most of the variables have a positive and significant influence, except that the influence of employee welfare on employee performance, employee welfare on employee performance, and inclusive leadership on employee performance which is mediated by affective commitment is not significant. The importance of a strong company culture and inclusive leadership in creating a supportive work environment, increasing employee engagement, and driving organizational performance. It is hoped that the research results can strengthen human resource management, especially in maximizing intrinsic motivation and employee performance. The theoretical and practical implications of this research offer new insights for the development of organizational behavior theory and human resource management (HRM) practice
Analisis work engagement karyawan frontline high-contact dan low-contact di industri jasa Sucipto Asan; Juanna Judith Huliselan
Jurnal Manajemen Maranatha Vol 19 No 2 (2020): Jurnal Manajemen Maranatha
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmm.v19i2.2425

Abstract

Work engagement (positive working mind and emotion) in frontline employees (FLEs) plays an important role that will affect the capability of the organization in serving its customer. The goal of this research is to examine whether there were differences in the influence of service climate, job satisfaction, and affective commitment toward work engagement in high-contact and low-contact frontline employees in Jakarta and Tangerang; and whether there were influences of work engagement toward adaptability behavior as well as career commitment among high-contact and low-contact frontline employees. Questionnaire is administered to 200 FLEs from multiple high and low contact service industries in Jakarta and Tangerang. Structural Equation Modeling-Partial Least Square (SEM-PLS) is used to test hypotheses. The author found there were almost no differences among high-contact and low-contact frontline employees except on the job satisfaction, where there was no significant influence toward work engagement in frontline low-contact employee which was in contrast with the frontline high-contact employee. This research will enrich the discourse on the relationship between job satisfaction and work engagement. This finding provides empirical evidence on a limited scale that in certain segmentation, especially for low-contact workers, job satisfaction did not have a positive influence on work engagement.
Co-Authors Lastrianna Tampubolon Sucipto Asan