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All Journal E-JURNAL AKUNTANSI
Lita Permata Sari
Abdurachman Saleh University, Situbondo, Indonesia
Economics, Econometrics & Finance

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A Contextual Analysis and Critical of e-Government as a Form of Public Accountability and Equitable Public Service Delivery Nanda Widaninggar; Lita Permata Sari; Muhammad Firdaus; Yulia Variska Putri
E-Jurnal Akuntansi Vol 35 No 1 (2025)
Publisher : Accounting Department, Economic and Business Faculty of Universitas Udayana in collaboration with the Association of Accounting Department of Indonesia, Bali Region

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24843/EJA.2025.v35.i01.p02

Abstract

The purpose of this study is to critically analyze and contextualize the implementation of e-government in Situbondo Regency. E-government is adopted by the government with the belief that it can strengthen public accountability and enhance the distribution of public services. However, a significant portion of citizens remains unable to access e-government services. The research uses a contextual analysis approach combined with in-depth interviews to explore key ideas relevant to the analysis. The bureaucratic reform in the public policy system lacks humanistic values, diminishes the spirit of public service, and does not reflect good governance. E-government while seen as a technological revolution, faces the challenge of the digital divide, which silences citizens' rights due to a lack of digital literacy. As a result, public accountability is not effectively established through e-government. Keywords: E-Government;, Accountability, Digital Dividen, Equitable Public Services
Co-Authors Muhammad Firdaus Nanda Widaninggar Yulia Variska Putri