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All Journal Jurnal Sosial dan Sains Indonesian Journal of Education and Community Services
Bagus Laksono, Dimas
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Humanities Astronomy Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Physics Social Sciences Other

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Analisis Komunikasi Organisasi PT Pelindo Solusi Logistik dalam Membangun Citra Perusahaan Bagus Laksono, Dimas; Lucyane Dwiyanti Simatupang, Maria
Jurnal sosial dan sains Vol. 5 No. 3 (2025): Jurnal Sosial dan Sains
Publisher : Green Publisher Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59188/jurnalsosains.v5i3.32097

Abstract

Komunikasi organisasi memiliki peran strategis dalam membangun citra perusahaan, terutama dalam industri logistik yang kompetitif. Penelitian ini menganalisis komunikasi organisasi di PT Pelindo Solusi Logistik sebagai sub holding BUMN kepelabuhanan dalam membangun citra perusahaan. Dengan menggunakan metode penelitian kepustakaan, penelitian ini mengungkap bahwa komunikasi organisasi yang efektif, baik secara vertikal maupun horizontal, berkontribusi dalam meningkatkan koordinasi antar departemen, motivasi karyawan, dan kepuasan pelanggan. Hasil penelitian menunjukkan bahwa komunikasi yang baik dari pemimpin kepada bawahan dan antar karyawan dapat meningkatkan kinerja organisasi, yang pada akhirnya berdampak pada persepsi positif pelanggan terhadap perusahaan. Hasil survei kepuasan pelanggan tahun 2023 mencatat indeks kepuasan 4,21 dalam kategori sangat puas, menunjukkan bahwa komunikasi internal yang baik berkontribusi dalam memberikan pelayanan optimal. Oleh karena itu, strategi komunikasi organisasi yang transparan dan sistematis menjadi faktor utama dalam memperkuat citra perusahaan serta meningkatkan kepercayaan pelanggan dan mitra bisnis
Pemanfaatan Aplikasi Canva Dalam Penguatan Kemampuan Literasi Digital untuk Promosi Pariwisata Berkelanjutan di Lombok Tengah Muliadi, Irman; Yuniar , Evita; Iksan , Muhammad; Bagus Laksono, Dimas
Indonesian Journal of Education and Community Services Vol. 6 No. 1 (2026): Edisi Januari-Juni 2026 (Continuous Publication)
Publisher : Indonesian Publication Center

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Abstract

The rapid advancement of digital technology necessitates enhanced digital literacy for every individual to ensure adaptability and competitiveness in the current era. This study aims to describe community empowerment efforts using the Canva application to strengthen digital literacy skills for sustainable tourism promotion in Central Lombok Regency. This research employs a mixed-methods design that combines qualitative and quantitative data. The activities were conducted as an online webinar by BAKTI KOMDIGI, in collaboration with the Founding Members of the BAKTI e-community, involving 30 participants from 17 locations with free internet access in Central Lombok. The results showed a significant increase in participants' understanding, with the average pre-test score of 33.44 ± 11.74 increasing to 88.66 ± 14.31 in the post-test. The impact evaluation indicated that respondents' digital literacy skills were in the high category (4.01), positive internet utilization was in the high category (3.93), and Canva application usage skills were in the very high category (4.22). Participants felt that Canva designs significantly helped enhance the appeal of their regional tourism promotion. This study concludes that Canva training is effective in improving community skills in producing engaging digital content. Strengthening digital literacy is expected to optimize internet infrastructure to promote local tourism potential sustainably by creating sustainable tourism content using Canva.
Co-Authors Iksan , Muhammad Lucyane Dwiyanti Simatupang, Maria Muliadi, Irman Yuniar , Evita