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All Journal Jurnal Rekayasa Proses dan Industri Terapan Pemberdayaan Masyarakat: Jurnal Aksi Sosial
Syaina Ulfah A
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Agriculture, Biological Sciences & Forestry Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Economics, Econometrics & Finance Education Engineering

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Peran Seminar Public Speaking Dalam Meningkatkan Rasa Kepercayaan Diri Bagi Siswa SMK 3 PGRI Kota Serang Heru Winarno; Syaina Ulfah A; Isma Istiqomah; Gisela Tri Wibowo; Devina Gita Amelia
Pemberdayaan Masyarakat : Jurnal Aksi Sosial Vol. 1 No. 2 (2024): Juni : Pemberdayaan Masyarakat: Jurnal Aksi Sosial
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/aksisosial.v1i2.241

Abstract

Abstract: Public speaking is a person's ability to speak in public clearly, confidently, and effectively. It involves the ability to convey a message or information to an audience in a way that can be understood and motivates them. Public speaking skills involve several key elements, including the ability to plan and structure presentation materials well, organize thoughts logically, use supportive body language and facial expressions, and manage any nervousness or anxiety that may arise. The purpose of holding a public seminar is to convey information, influence, express opinions, motivate, entertain and promote self-confidence where self-confidence is a quality that a person has and believes in his abilities. Confidence is very useful when we are speaking in front of many people.
Analisis Sistem Diskrit pada Antrian Servis Bengkel Mobil di Honda Auto Serang Heru Winarno; M.Bob Anthoni; Syaina Ulfah A; Rosihin Rosihin; Arvio Jihana Putra
Jurnal Rekayasa Proses dan Industri Terapan Vol. 3 No. 3 (2025): Agustus: Jurnal Rekayasa Proses dan Industri Terapan ( REPIT ) 
Publisher : Politeknik Kampar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59061/repit.v3i3.1131

Abstract

Honda Auto Serang is a car sales and maintenance company in Serang City. As car sales increase, the need for vehicle maintenance and repairs will also increase. Therefore, it is necessary to analyze the vehicle repair process queue system at the workshop. The analysis was conducted using Arena Software to determine the condition of the existing queue system and suggestions for improvements that can be provided to reduce the waiting time for the repair process. By organizing the repair process flow, providing complete work equipment and arranging spare part collection, the average waiting time for service advisors in the queue system on weekdays decreased from 21 minutes to 25 minutes in scenario 1 and 15 minutes in scenario 2. The average waiting time for service queue customers on weekdays was 97 minutes, reduced to 81 minutes in scenario 1 and 83 minutes in scenario 2.
Co-Authors Arvio Jihana Putra Devina Gita Amelia Gisela Tri Wibowo Heru Winarno Isma Istiqomah M.Bob Anthoni Rosihin Rosihin