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Journal : IJHCS

Methodological Approaches Tomanagingrelationships with Consumers Azimovna, Musayeva Shoira; Shokhrukhovich, Usmanov Farzod
International Journal of Human Computing Studies Vol. 4 No. 3 (2022): IJHCS
Publisher : Research Parks Publishing LLC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31149/ijhcs.v4i3.2813

Abstract

The article analyzes the criteria for identifying a profitable client, provides effective ways to assess customer loyalty, as well as methods for calculating the value of a customer base for a company. It is concluded that it is necessary to apply an integrated approach to studying the loyalty of the company's customers.