Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Pariwisata Tourista
Ladystia, Arini
Unknown Affiliation
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
The Relationship between Tourist Satisfaction on Marketing SIM, Information Quality and Service Quality on Tourist Loyalty in The Colorful Village of Malang City Crames, Anibal Mario Joao Indami; Pratama, Bestio Putra; Ladystia, Arini
Jurnal Pariwisata Tourista Vol. 3 No. 1 (2023): June 2023
Publisher : University of Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/jt.v3i1.10270

Abstract

Malang City Tourism has become one of the tourist destinations favored by visitors, with a good Marketing SIM from tourist destinations, the quality of information provided by these tourist destinations, and the quality of service when tourists visit these tourist destinations. The purpose of this study was to analyze the impact of the existence of a marketing sim, information quality, and service quality on tourist loyalty in the Colorful Village of Malang City through tourist satisfaction. The population in this study were all people who had visited Kampung Warna Warni Malang City, with a total sample of 105 respondents and in this study the data analysis technique used was path analysis. The results of this study found that marketing SIM and service quality had a direct effect on tourist loyalty, while information quality did not have a direct effect on tourist loyalty. The results of this study also showed that marketing SIM, information quality and service quality had an effect on tourist loyalty through tourist satisfaction which can be interpreted that tourist satisfaction really mediates in this study. The conclusion that can be drawn is that tourists who are loyal to the tourist destination of the Colorful Village of Malang City are tourists who are satisfied with the marketing SIM, quality of information, and quality of service in the Colorful Village of Malang City.
Co-Authors Crames, Anibal Mario Joao Indami Pratama, Bestio Putra