Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Tumoutou Social Science Journal
Joutje Moonik
Universitas Terbuka Manado
Education Languange, Linguistic, Communication & Media Mathematics Other

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Kualitas Pelayanan Kesehatan Di Kabupaten Minahasa (Studi Kasus Pada Puskesmas Kawangkoan Kecamatan Kawangkoan Utara) Cynthia Maria Siwi; Joutje Moonik
Tumoutou Social Science Journal Vol. 1 No. 1 (2024): Tumoutou Social Science Journal
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/hggmfr98

Abstract

This study aims to describe the Quality of Health Services at the Kawangkoan Health Center, North Kawangkoan District, Minahasa Regency using phenomenological qualitative research methods. Data collection techniques are observation, interviews and documents. The results showed that the health services provided by the Kawangkoan Health Center, North Kawangkoan District, Minahasa Regency were not optimal, the services were not in accordance with the SOP and did not meet the expectations of the community. It is still strongly felt by the community that the service process is not satisfactory because the service process is still convoluted. For this reason, it is recommended that services at the Kawangkoan Health Center, North Kawangkoan District, Minahasa Regency should provide services according to the SOP for the community. It is also necessary to pay attention to the Government in terms of facilities at the Health Center in order to add more equipment that is lacking so that it can smooth the process of health services for the community.
Co-Authors Cynthia Maria Siwi