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All Journal Buletin Poltanesa JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Inkubis: Jurnal Ekonomi dan Bisnis
Deti Mulyo Harsono
Universitas Katolik Parahyangan
Agriculture, Biological Sciences & Forestry Computer Science & IT Economics, Econometrics & Finance Education

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Identification of Inhibiting and Supporting Factors for Managerial Performance at PT Anugrah as a Pharmaceutical Company Andriana Nurmalasari; Deti Mulyo Harsono
Poltanesa Vol 26 No 1 (2025): June 2025
Publisher : P3KM Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tanesa.v26i1.3262

Abstract

This study aims to identify the inhibiting and supporting factors affecting managerial Performance at PT Anugrah, a leading pharmaceutical company in Indonesia. Using a qualitative case study approach, data were collected through in-depth interviews with 15 middle-to-senior level managers and analysis of company documents. Thematic analysis revealed that managerial Performance is primarily supported by transformational leadership, regular competency development programs, and a transparent performance-based reward system. Conversely, key inhibiting factors include excessive bureaucratic procedures interdepartmental communication gaps, and inadequate digital infrastructure. The findings align with existing literature on performance management while highlighting industry-specific challenges in the highly regulated pharmaceutical sector. The study provides practical recommendations for PT Anugrah   including leadership development initiatives, streamlining operational processes, and enhancing digital transformation efforts. These findings contribute to the broader discourse on human resource management in regulated industries, offering insights for similar pharmaceutical companies seeking to optimize managerial effectiveness. Limitations include the single-company focus and potential respondent bias, suggesting the need for future quantitative studies across multiple pharmaceutical firms to validate these findings.
The Impact of Voice Behavior on Team Performance Evidence From Indonesian Retail Firms Devi Alpiani; Deti Mulyo Harsono
Poltanesa Vol 26 No 1 (2025): June 2025
Publisher : P3KM Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tanesa.v26i1.3263

Abstract

This study aims to investigate the impact of voice behavior on team performance in Indonesian retail companies. Voice behavior refers to the discretionary communication of ideas, suggestions, concerns, or opinions with the intent to improve organizational or team functioning. Given the dynamic and competitive nature of the retail industry, especially in developing economies like Indonesia, enhancing team performance has become a critical concern for organizational success. This research employed a quantitative method with a purposive sampling technique, involving 99 retail employees from various companies across Indonesia. The data collection was conducted through a structured questionnaire, and the analysis was carried out using Statistical Package for the Social Sciences (SPSS) version 22. The results of the analysis revealed that voice behavior has a positive and significant impact on team performance. This means that when employees are encouraged to speak up and actively participate in communication within the team, overall team performance improves. The study highlights the importance of creating an open communication climate and fostering a culture where employees feel psychologically safe to express their opinions and contribute to team discussions. These findings can serve as a reference for managers and HR practitioners in Indonesian retail companies to design policies and practices that support voice behavior. By encouraging open dialogue and inclusive decision-making, companies can enhance collaboration, innovation, and ultimately team productivity. This study also emphasizes the strategic role of employee involvement and communication in achieving high-performing teams.
Analysis of the Role of Work Environment and Leadership Style in Improving Service Performance at Automotive Industry Deti Mulyo Harsono; Mulyawan Hardi; Astri Amanda
Inkubis : Jurnal Ekonomi dan Bisnis Vol. 8 No. 2 (2026): INKUBIS Jurnal Ekonomi Dan Bisnis
Publisher : Politeknik Siber Cerdika Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59261/inkubis.v8i2.233

Abstract

Background: The automotive industry in Indonesia contributes 2.1% to the national GDP but was heavily affected by the Covid-19 pandemic, causing declines in demand and service revenue. To recover, companies must improve service quality through better work environments and leadership practices. Objective: This study analyzes the role of the work environment and leadership style in improving service performance at Automotive Industry. Method: Using a quantitative approach, data were collected from 138 service advisors and analyzed with PLS-SEM to examine validity, reliability, and relationships among variables. Result: The work environment significantly affects leadership style (β = 0.770, p = 0.000), which positively influences service performance (β = 0.497, p = 0.000). Although the direct effect of the work environment on service performance is smaller (β = 0.289, p = 0.010), the total impact is stronger due to leadership’s mediating role (indirect effect = 0.382). Conclusion: Asupportive workenvironment enhances leadership effectiveness, which leads to better service performance. Originality/Value (State of the Art): This study is among the first to empirically examine leadership style as a mediating variable linking work environment to service performance, specifically among service advisors in automotive industry. By situating the analysis within Indonesia’s automotive service sector during the post-pandemic recovery period, this research extends the DeLone and McLean organizational performance framework to the dealer-level service context, addressing a gap in the literature on human-centered performance drivers in competitive automotive retail settings.
WORK GROUP DYNAMICS IN TECHNOLOGY START-UP COMPANIES Ramayani Yusuf; Deti Mulyo Harsono; Heny Hendrayati; Amirul Afif Muhamat
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 5 No 1 (2026): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v5i1.271

Abstract

This research explores work group dynamics in technology startup companies, focusing on factors influencing team performance and innovation. Literature review reveals that tech startups are characterized by flat structures, role flexibility, collaborative culture, and pressure to innovate quickly. Analysis uncovers several key factors in group dynamics. Team composition, including skill and personality diversity, significantly impacts creativity and problem-solving. Clear communication, periodic feedback, and knowledge sharing enhance team learning. Supportive leadership that encourages autonomy and risk-taking is crucial in creating an innovation culture. However, startup teams face challenges such as role ambiguity, interpersonal conflicts, and over-reliance on key individuals. Time pressure and high workloads can cause stress and burnout. Through SWOT analysis, the research suggests proactive strategies to address these challenges. By understanding factors supporting effective teams, startups can position themselves for innovation and sustainable growth. The study highlights the complexity of work group dynamics in technology startups, emphasizing that understanding and managing team interactions is critical for organizational success. It calls for further research to develop strategies for maintaining positive group dynamics in the rapidly evolving startup environment.
Co-Authors Amirul Afif Muhamat Andriana Nurmalasari Astri Amanda Devi Alpiani Heny Hendrayati Mulyawan Hardi Ramayani Yusuf