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All Journal JEELL (Journal of English Education, Linguistics and Literature)
Daning Hentasmaka
Universitas PGRI Jombang
Education Languange, Linguistic, Communication & Media Other

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HIGHER EDUCATION STUDENTS’ PERCEPTION TOWARDS THE USE OF CHATBOTS IN WRITING ENGLISH FINAL PAPERS Ricka Dwi; Daning Hentasmaka
JEELL (Journal of English Education, Linguistics and Literature) Vol. 13 No. 2 (2026): JEELL Volume 13 Number 2 June 2026
Publisher : LPPM Universitas PGRI Jombang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32682/jeell.v13i2.155

Abstract

The rapid advancement of Artificial Intelligence (AI) has increasingly influenced academic writing practices, particularly through the use of chatbots by higher education students in writing final papers. However, concerns remain regarding their impact on students’ creativity, originality, and writing quality. This study investigated the perceptions of 53 higher education students from different universities toward the use of chatbots in writing English final papers. Using a quantitative survey design, data were collected through a questionnaire covering five aspects: clarity, evidence-based writing, structure, cohesion and coherence, and referencing. The findings revealed generally positive perceptions of chatbot use. Students reported that chatbots helped improve clarity by reducing ambiguity and enhancing vocabulary choice. They also supported better organization, logical idea development, and stronger cohesion and coherence through grammar correction and improved argument flow. However, students expressed caution regarding the accuracy and credibility of AI-generated references and evidence-based content. Overall, chatbots were perceived as useful supplementary tools that can enhance academic writing when used responsibly. The study highlights the importance of AI literacy and critical evaluation skills in higher education.
Co-Authors Ricka Dwi