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All Journal Journal of Economic, Bussines and Accounting (COSTING)
Elbert Kow
Universitas Pelita Harapan, Jakarta
Economics, Econometrics & Finance

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The PENGARUH ORGANIZATIONAL CULTURE DAN SUPPORT TERHADAP KOMITMEN, KEPUASAN, DAN KINERJA TENAGA KESEHATAN RSUD SOE Elbert Kow; Oscar Jayanagara
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 1 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v8i1.14544

Abstract

The aim of this study is to analyze the impact of organizational culture, perceived organizational support, organizational commitment, and job satisfaction on employee performance, particularly in the context of healthcare workers at RSUD Soe, a public hospital in Indonesia. This research utilizes a quantitative approach with data collected from healthcare workers at RSUD Soe using surveys. The study employed Partial Least Squares Structural Equation Modeling (PLS-SEM), with the SmartPLS software used for data analysis. The survey included questions based on established scales measuring organizational culture, perceived organizational support, organizational commitment, job satisfaction, and employee performance. The findings indicate that organizational commitment has the most significant positive effect on employee performance. Additionally, organizational culture and perceived organizational support positively influence both organizational commitment and job satisfaction, which in turn affect employee performance. The study confirms that these factors are interrelated and collectively contribute to improving healthcare workers' performance. This study is limited to healthcare workers at a single public hospital, which restricts the generalizability of the results. The data collected is cross-sectional, meaning the study captures relationships at one point in time, without examining changes over time. This study contributes to the understanding of how organizational culture, support, commitment, and satisfaction affect employee performance in the healthcare sector. It provides valuable insights for hospital management to improve staff performance and can be useful for other healthcare organizations looking to enhance their workforce productivity and satisfaction
Co-Authors Oscar Jayanagara