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All Journal Journal of Education, Humaniora and Social Sciences (JEHSS) Jurnal Manajemen Perhotelan dan Pariwisata
Alleta Dewi Maria Th
Sekolah Tinggi Ilmu Ekonomi Pariwisata Indonesia
Economics, Econometrics & Finance Education Health Professions Public Health Social Sciences

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Gaya Kepemimpinan dan Motivasi terhadap Kinerja Karyawan di PT. TI Matsuoka Winner Industry Maya Lolita; Alleta Dewi Maria Th
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 2 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i2.2403

Abstract

This article aims to analyze the impact of leadership style, work motivation, and work discipline on employee performance at PT. TI Matsuoka Winner Industry. The focus of this research is to evaluate the contribution of these three factors to improving employee productivity. Leadership style is measured based on the situational leadership model, work motivation is assessed using Herzberg's motivation theory, and work discipline is defined by management principles that emphasize punctuality and consistency in task execution. Data was collected through a survey of 110 employees using a structured questionnaire and analyzed using multiple regression techniques. The results show that effective leadership style, high work motivation, and good work discipline significantly positively impact employee performance. However, this study has limitations, such as the small sample size and the failure to consider external factors that could influence employee performance. Therefore, it is recommended that the company conduct managerial training to improve leadership skills, design more relevant and personalized motivation programs, and strengthen work discipline policies through fair rewards and sanctions. These recommendations are expected to enhance overall employee performance and support the achievement of the company's goals.
Pengelolaan Kas dan Strategi Kelangsungan Usaha pada Pedagang Kecil Somai Bagas di Pringapus Ganiwati Halawa; Alleta Dewi Maria Th
Journal of Education, Humaniora and Social Sciences (JEHSS) Vol 7, No 2 (2024): Journal of Education, Humaniora and Social Sciences (JEHSS), November
Publisher : Mahesa Research Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34007/jehss.v7i2.2397

Abstract

This study aims to analyze financial management in Micro, Small, and Medium Enterprises (MSMEs) in Semarang Regency, focusing on various business sectors such as culinary, retail, and handicrafts. Using a qualitative approach, data was collected through in-depth interviews lasting 3045 minutes with 10 MSME owners. Each interview followed a structured format to ensure the depth of data obtained. The findings indicate that 70% of business owners still use manual methods for financial recording, while the remaining 30% use digital financial applications, although they face technical challenges in their usage. The main challenges faced include inadequate financial literacy (60%) and the impact of income fluctuations (50%) due to market uncertainties. A total of 80% of respondents expressed interest in improving their financial management skills. This study recommends developing digital-based financial training programs and technology support for MSMEs as a sustainable step to improve financial management efficiency and ensure the long-term viability of their businesses.
Peningkatan Kepuasan Pelanggan Melalui Kualitas Layanan dan Fasilitas di Hotel Berbintang Tiga Kota Semarang Agung Riyanto; Alleta Dewi Maria TH; Henry Yuliamir; Enik Rahayu
Jurnal Manajemen Perhotelan dan Pariwisata Vol. 7 No. 1 (2024)
Publisher : Universitas Pendidikan Ganesha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23887/jmpp.v7i1.78751

Abstract

Penelitian ini mengevaluasi pengaruh kualitas layanan dan fasilitas hotel terhadap kepuasan pelanggan di hotel berbintang tiga di Semarang. Penelitian menggunakan pendekatan kuantitatif dengan survei terhadap 100 responden yang dipilih secara purposive sampling. Data dikumpulkan melalui kuesioner dan dianalisis dengan regresi berganda menggunakan SPSS. Hasil menunjukkan bahwa kualitas layanan dan fasilitas hotel berpengaruh positif dan signifikan terhadap kepuasan pelanggan. Koefisien regresi untuk kualitas layanan adalah 0.161 (signifikansi 0.025) dan untuk fasilitas hotel adalah 0.373 (signifikansi 0.000). Kedua variabel ini menjelaskan 37.2% variasi dalam kepuasan pelanggan. Penelitian ini menegaskan bahwa peningkatan kualitas layanan dan fasilitas dapat meningkatkan kepuasan pelanggan. Pengelola hotel berbintang tiga di Semarang disarankan untuk fokus pada peningkatan kualitas layanan dan pengembangan fasilitas untuk meningkatkan kepuasan dan loyalitas pelanggan.
Co-Authors Agung Riyanto Enik Rahayu Ganiwati Halawa Maya Lolita Yuliamir, Henry