Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal JOURNAL OF BUSINESS AND ECONOMICS RESEARCH (JBE)
Putri, Vingka Aulia
Unknown Affiliation
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
Pengaruh Ekspektasi Kinerja Mobile Banking dan Risiko yang Diterima Terhadap Niat Perilaku Nasabah Bank Syariah Putri, Vingka Aulia; Aviva, Itsla Yunisva; Wehdawati, Wehdawati; Arifin, Muhammad Zainal
Journal of Business and Economics Research (JBE) Vol 6 No 2 (2025): June 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jbe.v6i2.7525

Abstract

This study aims to analyze the influence of performance expectations and perceived risk on the behavioral intention to use mobile banking among customers of Bank Syariah Indonesia (BSI) in Palangka Raya City. The phenomenon of low mobile banking usage amid rapid digital transformation serves as the background for this research. A quantitative approach was used, employing a survey method through questionnaires distributed to 100 active BSI customers who use BSI Mobile services. Data analysis was conducted using multiple linear regression, t-test, F-test, and the coefficient of determination (R²). The partial test results show that performance expectations have a significant effect on behavioral intention (sig = 0.000 < 0.05), while perceived risk does not have a significant effect (sig = 0.670 > 0.05). However, simultaneously, both variables have a significant effect on customers’ behavioral intention (F = 48.485; p < 0.05). The adjusted R² value of 0.490 indicates that 49% of the variation in behavioral intention is explained by these two variables. The findings indicate that performance expectations positively influence the intention to use mobile banking, whereas perceived risk does not have a significant effect.
Co-Authors Aviva, Itsla Yunisva Muhammad Zainal Arifin, Muhammad Zainal Wehdawati, Wehdawati