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All Journal JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) JURNAL PENDIDIKAN, HUMANIORA, LINGUISTIK DAN SOSIAL (JAGADDHITA)
Setyako, Stevani Dewi
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Religion Humanities Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Other

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PENGEMBANGAN SOFT SKILL DAN HARD SKILL DI ERA DIGITAL: SEBUAH TINJAUAN SISTEMATIS Setyako, Stevani Dewi; Rahma, Sitta; Rizal, Yul; Veranita, Mira
JURNAL PENDIDIKAN, HUMANIORA, LINGUISTIK DAN SOSIAL (JAGADDHITA) Vol 3 No 1 (2024): Vol. 3 No. 1 September 2024
Publisher : ABISATYA DINAMIKA ISWARA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/jg.v3i1.168

Abstract

Background: The rapid development of digital technology has intensified the need for mastering both soft and hard skills to improve individual competitiveness in today’s workforce. Both skill sets play a critical role in determining individual performance and job readiness. Objective: This study aims to systematically review the impact of soft skill and hard skill development on performance in the digital era. Methods: A systematic review was conducted using relevant keywords to search online scientific databases for articles published between 2020 and 2025. After applying inclusion and exclusion criteria, 9 studies were selected from an initial pool of 129 publications. Results: The analysis revealed that the development of soft skills such as self-awareness, empathy, and relationship management, along with hard skills such as technical proficiency, significantly influences employee performance, student job readiness, and the formation of self-efficacy. Conclusion: A balanced development of both soft and hard skills is essential for individual success in both academic and professional settings. In the digital era, these competencies are vital for adaptability and continuous learning. Suggestion: Integration into educational curriculum, collaboration between academia and industry, enhancing hr roles in the workplace, development of interactive digital modules. Keywords: soft skill, hard skill, performance, digital era
STRATEGI KEUNGGULAN KOMPETITIF RUMAH SAKIT DALAM ERA JAMINAN KESEHATAN NASIONAL (JKN): TINJAUAN LITERATUR HOSPITAL COMPETITIVE ADVANTAGE STRATEGIES IN THE NATIONAL HEALTH INSURANCE (JKN) ERA: A LITERATURE REVIEW Septia, Nindirah; Setyako, Stevani Dewi; Purwadhi, Purwadhi; Widjaja, Yani Restiani
JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA) Vol 5 No 1 (2026): JURNAL EKONOMI BISNIS DAN MANAJEMEN (EKO-BISMA)
Publisher : PUBLISHER ABISATYA DINAMIKA ISWARA PUBLISHING

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58268/eb.v5i1.275

Abstract

The implementation of National Health Insurance (JKN) through BPJS Kesehatan since 2014 has fundamentally transformed the healthcare financing landscape in Indonesia. The Indonesian Case Base Groups (INA-CBGs) payment system compels hospitals to adopt more efficient and competitive management strategies. This literature review aims to examine competitive advantage strategies employed by hospitals in response to JKN system pressures, including cost leadership strategies, service differentiation, clinical pathway optimization, Bed Occupancy Rate (BOR) and Length of Stay (LOS) management, and center of excellence development. Literature searches were conducted through PubMed, Google Scholar, and Garuda databases covering 2014-2024 using keywords related to JKN, BPJS, hospital management, and competitive strategy. Findings indicate that hospitals maintaining their competitiveness successfully combine cost efficiency strategies with high-quality service differentiation. Clinical pathway optimization has proven capable of reducing average treatment costs by 15-25% without compromising service quality. Center of excellence development serves as an effective differentiation strategy for attracting non-JKN patient segments. Optimal BOR management (>75%) and LOS control aligned with INA-CBGs standards are key to hospital financial sustainability. These findings underscore the need for a comprehensive strategic approach that integrates operational efficiency with enhanced patient service value.
Co-Authors Purwadhi Purwadhi Rahma, Sitta Rizal, Yul Septia, Nindirah Veranita, Mira Yani Restiani Widjaja, Yani Restiani