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Analysis of Health Services at Sukamerindu Community Health Center in Bengkulu City Rinaldo, Rofi; Aminuddin, Achmad; Agus, Nourfarozi
Asian Journal of Healthcare Analytics Vol. 3 No. 1 (2024): May 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ajha.v3i1.7288

Abstract

This study assesses the quality of health services at Sukamerindu Community Health Center in Bengkulu City, Indonesia, utilizing a descriptive qualitative research approach. Through observation, interviews, and documentation, the research examines five dimensions: Available & Sustainable, Reasonably Acceptable, Achievability, Easy to Reach, and Quality. While the health center effectively organizes services, achieves reasonable acceptability, and is easy to reach, challenges exist in guaranteeing service products and optimizing physical facilities. Overall, the health services at Sukamerindu Community Health Center fall short of community expectations. Addressing these gaps is essential for enhancing the health center's effectiveness and aligning services with community needs and preferences.