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All Journal Merdeka Indonesia Jurnal International Jurnal Ekonomi, Bisnis dan Manajemen Populer: Jurnal Penelitian Mahasiswa
Shafrani , Yoiz Shofwa
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Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Medicine & Pharmacology Social Sciences Other

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Pengaruh Strategi Servo Analisis Terhadap Kinerja Bank Syariah Indonesia KCP Purwokerto Karangkobar Aliyah, Fatmah Nur; Maulana, Mohamad Riski; Fardah, Salsabila Destria; Shafrani , Yoiz Shofwa
Populer: Jurnal Penelitian Mahasiswa Vol. 4 No. 2 (2025): Jurnal Penelitian Mahasiswa
Publisher : Universitas Maritim AMNI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/populer.v4i2.3422

Abstract

Competition within Indonesia's banking landscape, specifically at BSI KCP Purwokerto Karangkobar, necessitates flexible strategies to stay relevant. This research assesses how the utilization of SERVO (Strategy, Environment, Resources, Value, Organization) analysis impacts the performance of the firm. Employing qualitative descriptive techniques, information was gathered through comprehensive interviews, observations, and document reviews. Results reveal that strategies focusing on digital advancement, community engagement, and operational effectiveness are vital components. Cooperation among departments, particularly between gold services and microfinance, fosters social bonds and enhances transparency. The teller and security teams uphold service excellence through the consistent application of Standard Operating Procedures. The SERVO framework has shown to be effective in merging digital advancements with sharia principles within company operations, which enhances customer satisfaction and boosts competitiveness. Proactive modifications in response to evolving customer demands are essential for enhancing institutional effectiveness.
PENGARUH TRANS BANYUMAS TERHADAP EFISIENSI WAKTU DAN BIAYA DI PURWOKERTO Kusuma Dewa, Arya; Agustiani, Dina; Shafrani , Yoiz Shofwa; Fakhriyah, Inayah
Merdeka Indonesia Jurnal International Vol 5 No 1 (2025): Vol 5 No 1 (2025): MIJI : Merdeka Indonesia Journal International
Publisher : Merdeka Indonesia Jurnal International

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Abstract

Kehadiran bus Trans Banyumas di Purwokerto telah menjadi alternatif transportasi publik bagi masyarakat. Penelitian ini bertujuan untuk menganalisis pengaruh Trans Banyumas terhadap efisiensi waktu dan biaya perjalanan masyarakat di Purwokerto. Metode yang digunakan adalah kualitatif dengan pendekatan studi kasus. Responden penelitian terdiri dari 12 pengguna aktif Trans Banyumas yang dipilih berdasarkan kriteria tertentu. Hasil penelitian menunjukkan bahwa Trans Banyumas memberikan kontribusi signifikan terhadap efisiensi waktu dan biaya perjalanan. Pengguna melaporkan penghematan waktu hingga 30% dibandingkan dengan moda transportasi sebelumnya, serta pengurangan biaya transportasi bulanan rata-rata sebesar 20%. Selain itu, Trans Banyumas juga meningkatkan kenyamanan dan aksesibilitas bagi pengguna, terutama bagi pelajar dan ibu rumah tangga, mahasiswa. Temuan ini menunjukkan bahwa Trans Banyumas efektif dalam meningkatkan efisiensi transportasi di Purwokerto, dengan implikasi positif terhadap mobilitas masyarakat dan pengurangan ketergantungan pada kendaraan pribadi.
Evaluasi Kinerja KSP Satria B Cilongok Menggunakan Kriteria Malcolm Baldrige Laily, Atiya Zulkhatul; Shafrani , Yoiz Shofwa; Insyani, Intan Ayu; Abidin, Nurlita Azizah
Jurnal Ekonomi, Bisnis dan Manajemen Vol. 4 No. 2 (2025): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Publisher : FEB Universitas Maritim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ebismen.v4i2.3424

Abstract

This study aims to evaluate the performance of KSP Satria B Cilongok using the Malcolm Baldrige Framework for Performance Excellence. The research employed a qualitative descriptive approach with data collected through direct observation and in-depth interviews with the cooperative’s leadership on May 4, 2025. Analysis was conducted based on seven categories within the Malcolm Baldrige Excellence Framework. Findings indicate that KSP Satria B Cilongok has implemented visionary leadership, customer-focused service, data-driven management, and effective risk and workforce management. The cooperative’s performance continues to improve, demonstrated by stable growth in members, net income (SHU), and transaction volume. Furthermore, adherence to organizational ethics and transparency has been a key factor in building member trust. This study contributes by integrating the Malcolm Baldrige principles into the management of small to medium-sized savings and loan cooperatives in Indonesia, presenting a novel application of the framework in the local context
Analisis Kinerja Produk Pembiayaan BPRS BAS Purwokerto Dengan Pendekatan Matriks BCG Yuniar, Rifki Nika; Saputra, Faturokhman Nur Ari; Wardani , Sinta Bella Yulia Puspita Tri; Shafrani , Yoiz Shofwa
Jurnal Ekonomi, Bisnis dan Manajemen Vol. 4 No. 1 (2025): Jurnal Ekonomi, Bisnis dan Manajemen (EBISMEN)
Publisher : FEB Universitas Maritim Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58192/ebismen.v4i1.3438

Abstract

Studi ini bertujuan untuk menelaah kinerja produk pembiayaan di BPRS BAS Purwokerto menggunakan pendekatan Matriks Boston Consulting Group (BCG). Produk yang dianalisis meliputi Murabahah, Multijasa, Qardh, Sewa, Mudharabah, dan Musyarakah. Berdasarkan hasil analisis, produk Murabahah dan Multijasa berada pada kuadran Stars, menandakan pangsa pasar besar dan pertumbuhan tinggi. Produk Sewa menempati kuadran Cash Cows dengan pangsa pasar besar namun pertumbuhan rendah. Sementara itu, produk Istishna, Qardh, Mudharabah, dan Musyarakah terletak di kuadran Dogs, yang mengindikasikan mempunyai pangsa pasar terbatas serta laju pertumbuhan yang rendah.. Strategi untuk diusulkan meliputi perluasan pasar untuk Stars, optimalisasi operasional untuk Cash Cows, serta evaluasi dan inovasi produk pada Dogs.  
Co-Authors Abidin, Nurlita Azizah Agustiani, Dina Aliyah, Fatmah Nur Fakhriyah, Inayah Fardah, Salsabila Destria Insyani, Intan Ayu Kusuma Dewa, Arya Laily, Atiya Zulkhatul Maulana, Mohamad Riski Saputra, Faturokhman Nur Ari Wardani , Sinta Bella Yulia Puspita Tri Yuniar, Rifki Nika