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All Journal Journal of Computer Science and Information Systems (JCoInS)
Srikandy, Yuyun Lili
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Computer Science & IT

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Meningkatkan Efisiensi Layanan Fotokopi Melalui Metode Antrian Yang Tepat Audya, Anggi; Putri, Pujawati Kurnia; Hasibuan, Vivi Indriani; Srikandy, Yuyun Lili; Ritonga, Irmayanti
Journal of Computer Science and Information System(JCoInS) Vol 6, No 2: JCoIns | 2025
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jcoins.v6i1.6896

Abstract

Efficient photocopying services are essential to meet customer needs in this fast-paced era. This article discusses the importance of implementing the right queuing method to improve the efficiency of photocopying services. With the increasing demand for photocopying services, long queues are often a problem that disrupts the customer experience. Through an analysis of various queuing methods, such as digital queuing systems, virtual queues, and self-service kiosks, this article identifies the advantages and disadvantages of each method. It also presents case studies of several copy shops that have successfully implemented modern queuing methods, showing significant improvements in waiting time and customer satisfaction. The results show that implementing the right queuing method not only reduces waiting time but also increases employee productivity and customer loyalty. This article is expected to provide insights for copy shop owners in optimizing their services through effective queue management.
Sistem Informasi Manajemen di Era IoT dan Cloud Audya, Anggi; Pefrianti, Lenni; Saroni, Habi; Putri, Pujawati Kurnia; Indriani, Vivi; Srikandy, Yuyun Lili; Sitorus, Sahat Parulian
Journal of Computer Science and Information System(JCoInS) Vol 7, No 1: JCoInS | 2026
Publisher : Universitas Labuhanbatu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36987/jcoins.v7i1.8816

Abstract

The rapid development of Internet of Things (IoT) and cloud computing technologies has significantly transformed the way organizations manage information. Management Information Systems (MIS) are no longer limited to data recording and reporting functions but have evolved into integrated systems capable of providing real-time information to support strategic decision-making. This article aims to examine the role, benefits, and challenges of implementing Management Information Systems in the era of IoT and cloud computing. The research method employed is a literature review, drawing on relevant journals, books, and scientific publications. The results indicate that the integration of IoT and cloud computing into MIS can enhance operational efficiency, data accuracy, and system flexibility. However, several challenges remain, particularly related to data security, privacy issues, and the readiness of human resources.
Co-Authors Audya, Anggi Hasibuan, Vivi Indriani Indriani, Vivi Pefrianti, Lenni Putri, Pujawati Kurnia Ritonga, Irmayanti Saroni, Habi Sitorus, Sahat Parulian