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Journal : Journal of Educational Management Research

Employee Coping Strategies in Dealing with Workplace Conflict Dwi Dinarsih, Mustika; Pajarani Mogar Setyoningsih; M. Fa'iq Teza Putra; Lucia Rini Sugiarti; Fendy Suhariadi
Journal of Educational Management Research Vol. 4 No. 1 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i1.812

Abstract

Work conflict is an inevitable reality in modern organizations, especially in the digital era full of pressure and structural dynamics. This study aims to explore employees' coping strategies in dealing with work conflict. Using a qualitative case study approach, data were obtained through in-depth interviews with three informants who were purposively selected based on their position, length of service, and conflict involvement. The results of thematic analysis revealed three main categories of coping strategies: problem-focused coping, emotion-focused coping, and avoidance-oriented coping. The choice of strategy is greatly influenced by individual perceptions of conflict, social support, and organizational culture. Appropriate coping strategies have been shown to play a role in maintaining psychological stability, increasing productivity, and preventing burnout. These findings contribute to the development of coping strategy theory in the context of work conflict and provide practical implications for HR management policies that are oriented towards employee psychological well-being.
Exploring the Quarter Life Crisis: Management Dimensions and Factors Influencing Early Adulthood Transitions Across Cultures and Educational Backgrounds Dhita Fadhillah Azza; Muhammad Krisnanda Candra Mahkota; Gilar Bagus Permana; Lucia Rini Sugiarti; Fendy Suhariadi
Journal of Educational Management Research Vol. 4 No. 2 (2025)
Publisher : Al-Qalam Institue

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/jemr.v4i2.957

Abstract

This study aims to identify the factors that influence the quarter-life crisis in early adulthood. A qualitative method was employed to reveal and understand this phenomenon within its unique context as experienced by individuals. Data were collected through observation and interviews and were analyzed using coding techniques. The findings indicate that anxiety about the future, pressure from family, fear of disappointing parents, and low self-confidence are key factors. Individuals also tend to compare themselves with others, particularly those deemed more successful. Various emotional responses, including frustration, hopelessness, and disappointment, were identified. The study also highlights the role of religious beliefs in coping with the crisis, although not all participants found this approach effective. Support from family and close friends is considered essential in overcoming the crisis, along with accepting one’s life process and engaging in self-exploration. Educational institutions can support early adults by offering mentorship, career guidance, and stress management programs, helping students navigate the quarter-life crisis and transition smoothly into adulthood while promoting emotional well-being and resilience.