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All Journal eProceedings of Management Enrichment: Journal of Multidisciplinary Research and Development
Rasyad, Muhammad Fakhri
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Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Health Professions Social Sciences

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Patient Data Security Evaluation In Hospital To Achieve SDGs 3.8.1 Rasyad, Muhammad Fakhri; Lubis, Ratna Lindawati
eProceedings of Management Vol. 12 No. 3 (2025): Juni 2025
Publisher : eProceedings of Management

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Abstract

This study examines Permata Hospital Cirebon's patient data security protocols to support SDG target 3.8.1 onexcellent health care. This qualitative study used purposive sampling, participant observation, and extensiveinterviews with four relevant participants. Five main topics emerged from the data analysis: data security incidentreporting, implementation challenges, socialization and training, incident evaluation, and data security systemimprovements. The biggest challenges are user adaption, vendor limitations, and technical dangers like malware andhacking. Despite data security socialization, formal training is lacking. Incidents are investigated reactively without asystematic auditing process. Regulations, data encryption, multi-factor authentication, and vendor risk managementare suggested. Organized training and SOP discipline are recommended by this study. In accordance with rules, theseprocedures should improve patient data security and enable digital health transition in Indonesia.Keywords- data security evaluation, SDGs 3.8.1, health digitalization, security management
Hospital Patient Data Security Evaluation to Achieve SDGs 3.8.1 “Good Health and Wellbeing” Rasyad, Muhammad Fakhri; Lubis, Ratna Lindawati
Enrichment: Journal of Multidisciplinary Research and Development Vol. 2 No. 12 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v2i12.326

Abstract

One of the major problems in health digitalization is data security, especially in hospitals, which are highly vulnerable to cybercrime, such as patient data leaks. This concern also affects Permata Cirebon Hospital in its efforts to achieve quality healthcare services aligned with SDG 3.8.1. This research aims to evaluate patient data security based on existing hospital policies and procedures. A qualitative method with an evaluative approach was used, involving interviews with four informants, observations, and documentation reviews. Data were analyzed thematically to identify patterns and issues. The evaluation found that Permata Cirebon Hospital has implemented several key measures, including VPN usage, access restrictions, and dashboard-based monitoring. However, significant gaps remain. Incident reporting is conducted but lacks standardized procedures and is largely reactive. The hospital does not perform routine audits, and evaluations are not guided by specific performance indicators. Staff training on data security is minimal and inconsistent, raising concerns about human error risks. Additionally, cryptographic techniques for protecting sensitive data remain underdeveloped. These findings indicate that while initial efforts toward securing patient data exist, they are insufficient to meet modern data security standards. The research recommends enhancing system resilience through blockchain-based encryption, establishing a formal incident response protocol, conducting regular audits, and providing comprehensive training for staff. Strengthening these areas is essential to ensure sustainable, secure, and high-quality healthcare services.
Co-Authors Ratna Lindawati Lubis