Adventien, Irene Puspa
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Evaluating User Experience of OpenProject at PT Promanufacture Indonesia Salatiga using the User Experience Questionnaire (UEQ) Method Adventien, Irene Puspa; Maria (SCOPUS ID: 57093633500), Evi
Sistemasi: Jurnal Sistem Informasi Vol 14, No 3 (2025): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v14i3.5185

Abstract

The purpose of this study is to evaluate the user experience of OpenProject at PT Promanufacture Indonesia Salatiga using the User Experience Questionnaire (UEQ) method. The UEQ method was chosen for its effectiveness in measuring user satisfaction and analyzing the quality of user experience across six main evaluation scales: attractiveness, perspicuity, efficiency, dependability, stimulation, and novelty. Data were collected from 100 OpenProject users at PT Promanufacture Indonesia Salatiga and analyzed based on the average scores for each scale category. The results showed that most categories received positive ratings, with average scores above 0.8, except for the attractiveness scale, which fell into the "below average" category. The benchmark analysis indicated that the dependability scale ranked as "excellent," while the perspicuity and efficiency scales were categorized as "above average." The stimulation and novelty scales were rated as "good." These findings suggest that OpenProject excels in efficiency, dependability, and novelty, although improvements in visual appeal are necessary to enhance user comfort. This study contributes to the development of user experience theory in digital project management systems and reinforces the validity of the UEQ as a UX evaluation tool in professional software environments. It also highlights that while attractiveness may not be a primary factor in project management systems, it still plays a role in fostering user engagement. Therefore, UX models for enterprise software should strike a balance between functionality and aesthetics. The results of this research provide valuable insights for companies seeking to improve user experience and the effectiveness of project management systems.
Design of a Community-based Live-In Information System in Indonesia Maria (SCOPUS ID: 57093633500), Evi; Chernovita, Hanna Prillysca; Widhiyaningrum, Sekar; Adventien, Irene Puspa
Sistemasi: Jurnal Sistem Informasi Vol 15, No 3 (2026): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v15i3.6020

Abstract

The development of information systems in the tourism sector is generally based on the assumption of a centralized business structure, with a single management unit and a unified financial recording mechanism. However, this assumption does not fully align with the characteristics of community-based tourism services, including live-in tourism, which are collectively managed by multiple autonomous actors. This study aims to design a conceptual model of a community-based live-in information system that aligns with the collective work structure and the distributed economic service recording mechanisms. The research employs an information system design approach through workflow analysis, field observations, and semi-structured interviews with key live-in operators in villages on the slopes of Mount Merbabu. The design focuses on modeling the work structure, service process flows, and cross-actor transaction recording mechanisms. Model validation was conducted by assessing the representational fidelity, process congruence, and recording coherence of the model as judged by internal community actors. The results indicate that the conceptual model effectively represents the distributed work practices of live-in services without imposing centralized organizational assumptions. This study contributes to the development of information system designs that prioritize representational alignment with community work practices rather than technical implementation or full automation of service processes.