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p-Index From 2021 - 2026
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All Journal Journal La Multiapp Cerdika: Jurnal Ilmiah Indonesia
Kapoh, Harson
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Aerospace Engineering Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Engineering Health Professions Public Health Social Sciences

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Case Reporting System with Tracking and Chat Machine Learning for The Department of Women's Empowerment and Child Protection Manado Rumondor, Andreas; Wensen, Viltie A.; Budiman, Marson J.; Kapoh, Harson
Journal La Multiapp Vol. 6 No. 3 (2025): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v6i3.2178

Abstract

This study aims to develop a more interactive, responsive, and participatory web-based case reporting system for the public, particularly within the Department of Women’s Empowerment and Child Protection (DWECP) of Manado City. The developed system, named LABRRAK, integrates two key components: (1) a machine learning-based chatbot that utilizes the Google Dialogflow platform with Natural Language Processing (NLP) technology to automatically respond to user inquiries; and (2) a real-time case tracking feature based on a finite state machine algorithm, allowing reporters to directly monitor the progress of their cases. This research adopts a Research and Development (R&D) method combined with the Agile development model, which emphasizes an iterative and evaluative process through sprint stages. This approach enables the system to adapt to changing user needs and enhance its features based on direct feedback. Each sprint cycle concludes with testing using the Black Box Testing method to ensure that all system functionalities perform as expected. The testing results demonstrate that all core features, including case reporting, chatbot conversations, status tracking, and the administrative analytics dashboard, function optimally and meet user requirements. LABRRAK’s innovation lies in its integration of dynamic status tracking and two-way communication features into a single, unified digital platform. The system is expected to accelerate case handling, improve transparency, and strengthen accountability in addressing cases of violence against women and children. Furthermore, LABRRAK has the potential to serve as a prototype for the development of other inclusive, technology-driven public service systems in the social sector.
Cybersecurity as a Pillar of Data Protection in the Digital Era: Strategies, Regulations, and Implementation in Facing Cyber Threats Kapoh, Harson; Katijo, Sabian Saleh; Putra, Khrisna Suwartono; Nurhamidin, Raisya Wulandari; Ranteallo, Sintikhe
Cerdika: Jurnal Ilmiah Indonesia Vol. 6 No. 2 (2026): Cerdika: Jurnal Ilmiah Indonesia
Publisher : Publikasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59141/cerdika.v6i2.3330

Abstract

Digital Transformation has changed the way people work, interact, and carry out daily activities. This revolution has brought high efficiency to communication, commerce, education, and even public services. Data is now considered “the new oil” due to its vital role in decision-making, business strategy, and the development of artificial intelligence–based technologies. However, as the use of digital technology increases, cyber threats have also grown more complex. Attacks such as malware, ransomware, phishing, identity theft, and data breaches have become global issues that can disrupt economic stability, damage an organization’s reputation, and even threaten national sovereignty. This study aims to analyze the role of cybersecurity as a pillar of data protection in the digital era. The method used is a literature review that examines various scientific publications, international standards, security reports, and regulations applicable at both national and global levels. The results show that data protection cannot rely solely on advanced technology; it also requires clear regulations, competent professionals, and public awareness of the importance of information security.
Co-Authors Budiman, Marson J. Katijo, Sabian Saleh Nurhamidin, Raisya Wulandari Putra, Khrisna Suwartono Ranteallo, Sintikhe Rumondor, Andreas Wensen, Viltie A.