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Improving High School Students' Interpersonal Communication Skills through Collaborative Learning: An Experimental Study Sofi, Sofi; Ansor, Jumadi; ohan Lusia , Miswantoro
Journal of Education Technology and Inovation Vol. 8 No. 1 (2025): Journal of Education Technology and Inovation (June)
Publisher : Program Pasca Sarjana, Universias PGRI Argopuro Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31537/jeti.v8i1.2365

Abstract

This study aims to test the effectiveness of collaborative learning on improving students' communication skills, including empathy, active listening, and negotiation skills. The analysis was conducted using ANCOVA with pretest scores as covariates. The results showed that collaborative learning treatment had a significant effect on improving posttest results (F = 83.487, p < 0.001) with a partial eta squared value of 0.416, indicating a large contribution of treatment to the dependent variable. The discussion of the results shows consistency with empirical findings in the last six years which confirm that interactions in collaborative learning strengthen students' social and academic competencies. Furthermore, implications for teachers, curriculum, and professional training are discussed, emphasizing the importance of strengthening teacher capacity in designing adaptive curriculum-based collaborative activities. The conclusion of this study states that collaborative learning is a relevant pedagogical strategy to improve students' communication skills in the 21st century education era. Structured teacher policies and training are needed to ensure the sustainability of its implementation in elementary schools. This study provides theoretical and practical contributions to the development of learning innovations that focus on strengthening students' affective and social
Implementasi Digital Saving Dalam Memperbaiki Mutu Layanan Pada Bank Rakyat Indonesia Kantor Cabang Jember Sofi, Sofi; Putri Ayu
LAN TABUR : Jurnal Ekonomi Syariah Vol. 4 No. 1 (2022): September
Publisher : Lembaga Pusat Penelitian dan Pengabdian kepada Masyarakat (LP2M) Institut Agama Islam (IAI) Al-Qodiri Jember, Jawa Timur Indonesia bekerjasama dengan Kopertais Wilayah 4 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53515/lantabur.2022.4.1.78-98

Abstract

This research aims to analyze the implementation of digital saving in improving service quality at the Bank Rakyat Indonesia Jember and identify how the obstacles, shortcomings and advantages of digital saving. The research method used a descriptive approach. informants use purposive technique. Data was collected by using observation, interview and documentation techniques. The results of the research show that digital savings at BRI KC Jember are implemented optimally through the website Bukarekening.bri.co.id which is in accordance with the theory of e-service quality. The obstacles experienced by BRI KC Jember are from internal and external factors. The internal factor has not been registered with the Civil Registration Office, thus hampering the process of creating a digital savings account. External factors used and the cellphone used by the customer is not supportive or the customer's cellphone memory is full. The drawback is that customers with new ID cards and old customers cannot create digital savings accounts. The advantage of digital savings is that Butaplus and Katplus are efficient without cards and transactions are faster. Keywords: Marketing Management, Digital Saving, Electronic Service Quality.