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Abdul Hamid, Norhadilah
Universiti Tun Hussein Onn Malaysia (UTHM)
Decision Sciences, Operations Research & Management Engineering Environmental Science Industrial & Manufacturing Engineering Transportation

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The Impact of Product Design and Process Design towards New Product Performance in Manufacturing Industry: A Survey Result in Malaysia Ahmad, Md Fauzi; Chun Hoong, Khor; Abdul Hamid, Norhadilah; Sarpin, Norliana; Zainal, Rozlin; Ahmad, Ahmad Nur Aizat; Hassan, Mohd Fahrul; Mohd Nawi, Mohd Nasrun
International Journal of Supply Chain Management Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

New product design and process design are vital aspects for a company to survive in in global competition market. Product design determines in the success of a company through how product design can accomplish in todays marketplace and customer needs. Nevertheless, many new products which have been developed from research and development fail to compete in global market due to product performance issue such as quality, cost and delivery. Besides, many new product design is not capable to match with the process design and machine capability in production process. The objective of this paper is to identify the relationship between new product design and new product process design towards new product performance in manufacturing industry. Random sampling techniques have been used by distributing questionnaire to 400 companies in Malaysia manufacturing sector. 80 companies had replied with the respond rate of 20%. The result shows that the extent level of new product design and process design are moderate and high level respectively. Furthermore, there is a significant relationship between new product process design and new product performance (r(80) = 0.570, p < 0.05). However, there are no significant relationships between new product design and new product performance (r(80) = 0.092, p > 0.05). The study is important to gain insight on the effect of new product design and new product process design towards new product performance. 
The Impact of TQM Tools and Organisation Performance In Malaysia Small And Medium Enterprise (SMEs): A Survey Result Ahmad, Md Fauzi; Siew Yin, Jessica Chan; Muhd Nor, Nik Hisyamudin; Shiau Wei, Chan; Abdul Hamid, Norhadilah; Ahmad, Ahmad Nur Aizat; Abdul Rahman, Nor Aida; Mohd Nawi, Mohd Nasrun
International Journal of Supply Chain Management Vol 7, No 3 (2018): International Journal of Supply Chain Management (IJSCM)
Publisher : International Journal of Supply Chain Management

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Abstract

Total Quality Management (TQM) is an important management tool for continuous improvement in an organization for enhancing their performance. TQM tools are very essential in supporting TQM activities. However, small and medium enterprises (SMEs) have inadequate resources and awareness of motivation for implementing TQM tools in their companies. Hence, the purpose of this study is to identify the extent level of TQM tools and to examine the relationship between TQM tools and organisational performance. Hypotheses have been developed by identifying twenty TQM tools which considered vital in TQM implementation. 400 questionnaires have been distributed through random sampling in final study. Finally, 80 questionnaires were received or 25.0% response rate for final study. The study result shows that the extent level in TQM tools is in high and moderate level. Furthermore, there is a significant relationship between TQM tools and organisational performance in SMEs. However, the relationships are in moderate and low level. The study is important for SMEs to gain insight on the effect of TQM practices towards TQM tools in organizational performance and identify the most important tools and techniques for their companies in future implementation
Co-Authors Abdul Rahman, Nor Aida Ahmad, Ahmad Nur Aizat Ahmad, Md Fauzi Chun Hoong, Khor Hassan, Mohd Fahrul Mohd Nawi, Mohd Nasrun Muhd Nor, Nik Hisyamudin Sarpin, Norliana Shiau Wei, Chan Siew Yin, Jessica Chan Zainal, Rozlin