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All Journal International Journal of Enterprise Modelling
Revialdo, Nathanael
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Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Engineering Industrial & Manufacturing Engineering Library & Information Science Mathematics Transportation

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The influence of work family conflict on turnover intention mediated by burnout on gen-Z employees in Pontianak Revialdo, Nathanael; Ginting, Sunardi
International Journal of Enterprise Modelling Vol. 19 No. 2 (2025): May: Enterprise Modelling
Publisher : International Enterprise Integration Association

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/int.jo.emod.v19i2.140

Abstract

The high rate of turnover intention among Generation Z, especially in Pontianak City, is a serious concern for organizations, as it can disrupt work stability and productivity. One of the main factors that trigger the intention to leave a job is the conflict between work and family roles (Work-Family Conflict), which often leads to burnout. This study aims to analyze the effect of Work-Family Conflict on Turnover Intention, either directly or indirectly through the mediation of burnout. This research uses a quantitative approach with 152 Gen Z respondents who work in Pontianak City, and analyzed using Structural Equation Modeling-Partial Least Squares (SEM-PLS) through WarpPLS 8.0 software. The results showed that Work-Family Conflict has a positive and significant effect on Burnout, and both Work-Family Conflict and Burnout have a significant positive effect on Turnover Intention. In addition, burnout also proved to be a significant mediating variable in the relationship between Work-Family Conflict and Turnover Intention. These findings provide important implications for organizations in designing work policies that support work-family balance and burnout prevention strategies to reduce turnover intention among young employees.
Co-Authors Ginting, Sunardi