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Balancing Integration and Role Delineation in Public Addiction Services: Insights from Northern Italy Menara, Barbara
International Journal of Multidisciplinary Approach Research and Science Том 3 № 02 (2025): International Journal of Multidisciplinary Approach Research and Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/ijmars.v3i02.1613

Abstract

This study explored the complex dynamics within multidisciplinary organizations involved in addiction treatment services by investigating how professional roles, operational tasks, and systemic challenges interact and affect overall performance and service outcomes. The research was conducted within public services for addictions in Northern Italy, utilizing an ethnographic approach that included participant observation and semi-structured interviews with professionals from various disciplines. An analysis of the organizational system revealed inconsistencies between the intended goals and actual strategies, with a homogeneous approach aimed at increasing the similarities among professional categories. Upon closer examination, this homogeneous approach revealed several challenges including an unclear delineation of professional groups and overlapping responsibilities. Consequently, an excess of integrative work was observed, potentially compromising the system functionality and efficiency. While integration is important, our findings suggest the need to balance integration with other systemic functions and clearly define roles in multidisciplinary settings. By employing an ethnographic approach to public services for addictions, this study provides a novel perspective on organizational structure and its impact on service delivery. The application of Parson’s four-function paradigm to understanding system functionality also offers fresh insights into the complexities of these organizations.
Factors Influencing Coaching Success: Role, Competence and Employee Engagement Menara, Barbara
International Journal of Multidisciplinary Approach Research and Science Том 3 № 03 (2025): International Journal of Multidisciplinary Approach Research and Science
Publisher : PT. Riset Press International

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59653/ijmars.v3i03.1742

Abstract

This study investigated the factors influencing the effectiveness of workplace coaching interventions, focusing on the coach’s role, abilities, perceived coaching benefits, and engagement outcomes. Survey data from 73 participants in a UK sixth-form college were analyzed using Fisher’s exact test. The results indicate that managing negative emotions is more successful when coaching is conducted by external coaches or colleagues than by managers. A coach’s ability to lead conversations, maintain concentration, and avoid excessive personal opinions significantly affects the achievement of an individual target. Perceived coaching benefits such as overcoming workplace barriers and developing specific skills are strongly associated with coaching success. Engagement outcomes, including commitment to responsibilities and willingness to exert extra effort, were significantly related to coaching success in managing negative emotions and meeting individual goals. However, coaching success was not significantly associated with commitment to organizational goals. These findings suggest that organizations should carefully consider coach selection, emphasize potential coaching benefits, and tailor interventions to specific objectives to maximize the impact of coaching on employee engagement and performance. Further research with larger samples is recommended to validate these results and explore the transfer of coaching outcomes to workplace applications.