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All Journal Anfusina: Journal of Psychology Jurnal Ilmu Sosial dan Humaniora
Warrowa, Vinka
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Humanities Social Sciences

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Persepsi Mahasiswa Terhadap Budaya dan Perilaku Sosial Pada Masyarakat Yogyakarta Fanani, Muhammad Zainal; Nailufar, Rifa Yasmin; Warrowa, Vinka
Jurnal Humanitaria Jurnal Ilmu Sosial dan Humaniora Vol. 1 No. 2 (2022)
Publisher : Universitas Islam Negeri Sunan Kalijaga Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14421/hum.v1i2.2521

Abstract

This study aims to determine student perceptions of the culture and social behavior of the people of Yogyakarta. The subjects in this study were active students aged 18-23 years. This study used qualitative research methods and data collection techniques used in this study were semi-structured interviews. The result of this research is that the cultural environment has a great influence on the formation of oneself and one's behavior. In Yogyakarta society itself, the presence of a culture such as gotong royong can provide positive reinforcement and influence on social behavior to the people around them.Keywords: Perception, Culture, Social Behavior
Psikoedukasi Customer Relationship sebagai Optimalisasi Strategi Pemasaran di Warung X Indraswari, Candra; Prasasti, Indira; Wardhani, Hanis Kusuma; Warrowa, Vinka
ANFUSINA: Journal of Psychology Vol. 4 No. 1 (2021): ANFUSINA: Journal of Psychology
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/ajp.v4i1.13944

Abstract

     AbstractBusiness actors such as food stalls or places to eat are one of the various actors in the business world affected during the pandemic. The growth in the business area has also caused in the emergence of an increasingly strong competition between business actors. Service to consumers is one of strategy to attract customers. The purpose of this study was to determine the customer relationship strategy at Warung X. The type of the method used in this study was a qualitative with case study approach. There were four informants and data collected by observation and interview. Data was then analyzed by reducing, displaying, and drawing conclusions. The results showed that the customer relationship strategy has not been effective, so the researchers conducted psychoeducation to optimize the strategy. This was done in order to create a good image to customers.Keywords: Case study, customer relationship, psychoeducation, Warung X
Co-Authors Candra Indraswari Fanani, Muhammad Zainal Nailufar, Rifa Yasmin Prasasti, Indira Wardhani, Hanis Kusuma