Article Per Year (5 Year)
p-Index From 2021 - 2026
0.408
P-Index
This Author published in this journals
All Journal Professional : Jurnal Komunikasi dan Administrasi Publik
Aryani, Ririn Dwi
Unknown Affiliation
Decision Sciences, Operations Research & Management

Published : 2 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 2 Documents
Search

 1 
Perilaku Organisasi Dalam Pelayanan Publik (Library Research Di Indonesia) Rizati, Leony; Wahidatunisa, Yolanda; Seviani, Dea; Aryani, Ririn Dwi; Lianti, Putri
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 12 No 1 (2025): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v12i1.8199

Abstract

Organizational behavior refers to the actions and interactions of individuals within an organization. Effective organizational behavior plays a crucial role in creating a positive impact, particularly in public institutions, by enhancing the quality of services provided to the public. One of the main obstacles to improving public services in government agencies is low compliance with established standards. Other factors, such as organizational structure, employee performance, organizational culture, and service systems, also affect public satisfaction. The purpose of this study is to analyze and describe organizational behavior in the context of public service delivery. This study employs a descriptive qualitative approach, utilizing library research as the primary method for data collection, followed by content analysis. The findings indicate that organizational behavior in public institutions is influenced by education, experience, work culture, leadership, training, and incentives. These factors collectively determine the quality of services provided. The research results suggest that the better the organizational behavior, the better the public services delivered. Therefore, organizations must optimize supporting factors to ensure continuous improvement in public service delivery.
Studi Pustaka Tentang Hubungan Budaya Organisasi Terhadap Kinerja Pegawai Sektor Publik Rizati, Leony; Wahidatunisa, Yolanda; Seviani, Dea; Aryani, Ririn Dwi; Lianti, Putri
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 12 No 1 (2025): Juni
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v12i1.8200

Abstract

mployee performance in the public sector is a crucial element in assessing the effectiveness of government policies and service programs. One of the internal factors influencing this performance is organizational culture. A strong organizational culture is believed to foster a positive work environment, increase employee loyalty, and encourage the achievement of optimal results. However, not all public agencies possess a supportive organizational culture. This study aims to analyze and show that organizational culture in public institutions has an influence on the good or bad performance of the employees produced. It employs a descriptive qualitative approach, utilizing library research as the primary method of data collection, followed by content analysis. The findings indicate that employee performance in public institutions is influenced by organizational culture. The study shows that the better the organizational culture, the better the performance of employees. Therefore, organizations should routinely review their adopted cultural values and provide training aimed at strengthening organizational culture and enhancing employee motivation.
Co-Authors Lianti, Putri Rizati, Leony Seviani, Dea Wahidatunisa, Yolanda