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Exploring Two Methods of Usability Testing: System Usability Scale And Retrospective Think-Aloud Pio Pratama, I Wayan; I Putu Eka Sudarsana, Eka Sudarsana; Angling Galih Cahaya Widiyanto, Angling
JURNAL AKADEMISI VOKASI Vol 2 No 1 (2023): Jurnal Akademisi Vokasi
Publisher : Pusat Penelitian dan Pengabdian Politeknik eLBajo Commodus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63604/javok.v2i1.26

Abstract

This research was conducted to measure the usability of a system using two methods, RTA (Retrospective Think Aloud) and SUS (System Usability Scale). An object used in this research was shazam. The subject were 5 people, who are smartphone users in the age range of 10 to 50 years old. Finally, in this research RTA method showed that the shazam application is effective with a completion rate of 94.3% and efficient with a time-based efficiency of 0.108 task/second. While SUS showed that Shazam is still categorized as a class B application.