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All Journal SITEKIN: Jurnal Sains, Teknologi dan Industri
Farrandi, Grant
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Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Other

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The Use of Virtual Stream Mapping in Business Process Re-Engineering for Order Fulfillment Improvement at PT. X Farrandi, Grant; Aritonang, Kinley
SITEKIN: Jurnal Sains, Teknologi dan Industri Vol 22, No 2 (2025): June 2025
Publisher : Fakultas Sains dan Teknologi Universitas Islam Negeri Sultan Syarif Kasim Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24014/sitekin.v22i2.35822

Abstract

MSMEs in the manufacturing sector often face challenges in the efficiency of the production process, especially when implementing a make-to-order system that leads to high product variety and long lead times. This research aims to design improvements in the production process at PT. X, a furniture MSME in Bandung, by applying the Value Stream Mapping (VSM) and Business Process Re-engineering (BPR) methods. VSM is used to map initial conditions and identify non-value-added activities (waste), while BPR is used to formulate radical remedial solutions. The results of the analysis showed several main problems, namely delays in the supply of raw materials, the absence of standardization of sofa frames and covers, and production processes that ran in parallel. The proposed solutions include the implementation of make-to-stock and make-to-order hybrid systems, the implementation of safety stock of frame materials, and the standardization of dimensions and processes. These changes result in more efficient production processes, shorten order fulfillment times, and improve product quality consistency. This research shows that the integration of VSM and BPR can be a strategic approach in improving the manufacturing performance of MSMEs.
Co-Authors Kinley Aritonang