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p-Index From 2020 - 2025
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All Journal International Journal of Economics and Management Sciences SJIS
Popy Wulandari
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Religion Humanities Decision Sciences, Operations Research & Management Social Sciences

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Teacher's Strategy in Improving Student Motivation Popy Wulandari
Sufiya Journal of Islamic Studies Vol. 1 No. 2 (2024): Sufiya Journal of Islamic Studies
Publisher : Yayasan Bayt Shufiya Nusantara

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Abstract

This study aims to determine the effectiveness of learning strategies used by teachers in increasing student learning motivation in Jurisprudence subjects at MAN 1 Serdang Bedagai. This research uses a quantitative approach with a survey method. Data were collected through distributing questionnaires to 34 students as respondents. The results of the analysis show that the strategies applied by teachers are considered effective in increasing students' learning motivation. These strategies include the habituation of prayer before learning, the implementation of ice breaking to break the atmosphere, the use of unique and easy-to-understand material delivery methods, and the provision of educational game-based assignments. This finding confirms that the application of creative, varied and responsive strategies to students' needs can be an important instrument in encouraging enthusiasm for learning and improving the quality of learning in the classroom.
The Effect of Customer Satisfaction on Financial Performance with Digital Service Systems as a Moderating Variable at PerumdaTirtanadi Popy Wulandari; Renny Maisyarah; Rahima Br. Purba
International Journal of Economics and Management Sciences Vol. 2 No. 3 (2025): Agustus : International Journal of Economics and Management Sciences
Publisher : Asosiasi Riset Ekonomi dan Akuntansi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/ijems.v2i3.908

Abstract

This research explores the influence of customer satisfaction on the financial performance of Perumda Tirtanadi, with a particular focus on the digital service system as a moderating factor. The study is driven by the growing urgency for digital innovation in public service sectors, particularly in the wake of the COVID-19 pandemic, which significantly altered customer engagement patterns. A quantitative method is adopted, employing Partial Least Squares–Structural Equation Modeling (PLS-SEM) using the SmartPLS 4 software to process the collected data. The analysis demonstrates that both customer satisfaction and digital services have independent and significant positive effects on financial outcomes. However, the interaction between these two variables does not show a statistically significant moderating effect. These findings underline the value of digital infrastructure as a strategic internal resource that supports financial growth. Nevertheless, the minimal moderating impact suggests that a portion of customers either lack access or sufficient skills to effectively utilize the available digital platforms. This study adds to the current body of knowledge by examining the interplay between digital transformation and customer satisfaction in shaping financial performance, framed through the Resource-Based View (RBV) theory. The research suggests that improving digital literacy and promoting better adoption of digital tools among customers is essential to fully capitalize on the benefits of technological advancement. Furthermore, it highlights the need for continuous training and support to ensure that all customers can engage with digital services effectively, thereby enhancing overall satisfaction and financial performance. By addressing these gaps, organizations can foster a more inclusive digital environment that benefits both the customers and the service providers.
Co-Authors , Rahima Br Purba Maisyarah, Renny