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Sarah Setyaningrum
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Computer Science & IT Economics, Econometrics & Finance Other

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Pengaruh Persepsi Manfaat dan Persepsi Risiko terhadap Kelanjutan Penggunaan E-wallet Gopay dengan Kepercayaan sebagai Variabel Mediasi Sarah Setyaningrum; Dwi Eko Waluyo
MANAJEMEN Vol. 5 No. 1 (2025): MEI : MANAJEMEN (Jurnal Ilmiah Manajemen dan Kewirausahaan)
Publisher : LPPM Politeknik Pratama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/manajemen.v5i1.914

Abstract

The purpose of this study is to analyze the effect of perceived benefits and perceived risks on the continued use of the Gopay e-wallet, with trust as a mediating variable. Data were collected through questionnaires using purposive sampling method, with 213 respondents as samples. The SEM-PLS method was applied in data analysis using SmartPLS software version 4.1.0.9. The results of this study are (1) perceived benefits have a positive and significant effect on the continued use of the Gopay e-wallet, (2) perceived risk does not have a significant effect on the continued use of the Gopay e-wallet, (3) trust has a positive and significant effect on the continued use of the Gopay e-wallet, (4) perceived benefits have a significant positive effect on the continued use of the Gopay e-wallet through trust, (5) perceived risk also has a significant positive effect on the continued use of the Gopay e-wallet through trust.
Co-Authors Dwi Eko Waluyo