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All Journal Jurnal Kolaboratif Sains Jurnal Riset Rumpun Seni, Desain dan Media (JURRSENDEM)
Puan Dhana Mulyawan
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Strategi Konten Instagram @Daihatsuofficialclub Untuk Meningkatkan Engagement Klub Daihatsu: @Daihatsuofficialclub Instagram Content Strategy To Increase Daihatsu Club Engagement Puan Dhana Mulyawan; Vivien Febri Astuti
Jurnal Kolaboratif Sains Vol. 8 No. 5: Mei 2025
Publisher : Universitas Muhammadiyah Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56338/jks.v8i5.7492

Abstract

Media sosial saat ini berperan besar dalam strategi pemasaran, terutama dalam industri otomotif. Instagram menjadi salah satu platform yang efektif untuk membangun hubungan antara perusahaan dan konsumennya. Penelitian ini bertujuan untuk menganalisis strategi konten Instagram @daihatsuofficialclub dalam meningkatkan engagement anggota komunitas pengguna kendaraan Daihatsu. Metode yang digunakan adalah pendekatan kualitatif deskriptif dengan pengumpulan data melalui observasi terhadap konten dan aktivitas interaksi di akun Instagram tersebut. Hasil analisis menunjukkan bahwa strategi konten visual seperti carousel, reels, dan unggahan feed yang disesuaikan dengan kebutuhan komunitas mampu mendorong keterlibatan audiens. Produksi konten yang terencana dengan penggunaan teks yang menarik, pemilihan waktu unggah yang tepat, serta interaksi aktif di kolom komentar, berkontribusi dalam membangun engagement yang lebih kuat. Penelitian ini memberikan kontribusi dalam memahami strategi digital yang efektif untuk membangun loyalitas komunitas di media sosial.
Analisis Manajemen Konten Dalam Proses Produksi Akun Instagram @Daihatsuofficialclub di Pt Astra Daihatsu Motor Puan Dhana Mulyawan; David Rizar Nugroho; Ika Yuliasari
Jurnal Riset Rumpun Seni, Desain dan Media Vol. 5 No. 1 (2026): April : Jurnal Riset Rumpun Seni, Desain dan Media
Publisher : Pusat Riset dan Inovasi Nasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/jurrsendem.v5i1.7733

Abstract

This research is grounded in the growing use of social media as a digital communication tool for companies to strengthen engagement with their audiences, including user communities. The study aims to explain the content management practices of the Instagram account @daihatsuofficialclub, which is managed by the Marketing Support team of PT Astra Daihatsu Motor (ADM). The research focuses on how content is planned, managed, and utilized as part of ADM’s digital communication strategy to build stronger connections with 21 official Daihatsu user communities. A descriptive qualitative method was employed through internship-based observation and interviews with the account management team. The findings show that the content management process applies the AIDA model through visually appealing posts, relevant information, community-centered storytelling, and interactive calls-to-action that encourage member participation. The implementation of the SOME model further supports a structured workflow across the stages of Share, Optimize, Manage, and Engage. Content marketing analysis indicates that the content fulfills key indicators of relevance, accuracy, value, readability, discoverability, and consistency. These results highlight that the management of @daihatsuofficialclub operates effectively, reflects a human-centered communication approach, and aligns with ADM’s digital communication strategy, contributing to stronger engagement, community closeness, and user loyalty.
Co-Authors David Rizar Nugroho Ika Yuliasari Vivien Febri Astuti