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Suyanto, Mike
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Environmental Science Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Integration Performance Management and ISO 9001:2015 Implementation Suyanto, Mike; Sary, Fetty Poerwita
Side: Scientific Development Journal Vol. 2 No. 4 (2025): Side: Scientific Development Journal
Publisher : Arbain Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59613/bmws8184

Abstract

Many companies in Indonesia have adopted ISO 9001:2015 ( Quality Management System) but have not yet achieved the expected performance levels . The research aiming to assist companies in enhancing performance and Integration the implementation of Performance Management with the existing ISO 9001:2015 quality management system . The major phenomenon in this research is the declining company's performance despite implementing ISO 9001:2015. This research aiming to help companies develop a Performance Management system aligned with their business processes and corporate strategy . This research adopt a qualitative approach approach to data gathering and information through document observation and FGD interviews . The researcher found that companies have not had a system to deploy the company's strategy to all levels and how to measure it . The researcher also suggests that the company establish the integration model for implementing the 6.2, 7, 9, and 10 clauses of ISO 9001:2015. The integration with ISO 9001:2015 should be implemented for Sustainability Performance Management.
Co-Authors Fetty Poerwita Sary