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Strategic Cyber Public Relations: A Case Study of PT PLN Nusantara Power’s Engagement on Instagram Teguh, Monika; Dafa, Muhammad; Aji, Imanuel Deny Krisna; Sistiawan, Ivana Clairine
CHANNEL: Jurnal Komunikasi Vol. 11 No. 2 (2023): CHANNEL: Jurnal Komunikasi 23rd Edition
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.12928/channel.v11i2.411

Abstract

In the wake of the COVID-19 pandemic, digital communication channels, particularly social media platforms, have become pivotal for organizations worldwide. This study presents a detailed analysis of PT PLN Nusantara Power’s (PT PLN NP) strategic Cyber Public Relations (PR) activities on Instagram. PT PLN NP, a leading energy company in Indonesia, adeptly navigated the digital landscape, earning recognition as the "Most Popular BUMN Subsidiary in Digital Media." Through a comprehensive exploration of PT PLN NP’s cyber PR strategies, encompassing planning, implementation, and evaluation stages, this research provides valuable insights into effective online engagement. The study delves into the contextualization of content, emphasizing its alignment with both internal company dynamics and public interests. It highlights the importance of communication strategies, focusing on the creation of valuable, engaging content tailored to audience needs. Collaborative initiatives, involving partnerships with external entities, are examined as essential components fostering brand affinity. Additionally, the study underscores the significance of real-time interaction and connection with the audience, ensuring the company’s responsiveness and fostering a sense of community. This research offers a robust framework for organizations aiming to enhance their cyber PR efforts, emphasizing the importance of Instagram as a strategic communication tool.
Pembinaan Peningkatan Kapasitas Usaha dalam Program Sandang Terpandang Melalui Pelatihan Komunikasi Pemasaran Sistiawan, Ivana Clairine; Siswono, Thalia Nikky; Santoso, Nathania Angelica; Lidya, Natasha; Salim, Dinda Ayu Widya; sari, Ida Ayu Indira Cempaka; Irawan, Sam Ryan; Hartanto, Louisa Christine
Jurnal Kreativitas Pengabdian Kepada Masyarakat (PKM) Vol 7, No 1 (2024): Volume 7 No 1 2024
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/jkpm.v7i1.12902

Abstract

ABSTRAK Sandang Terpandang merupakan bentuk usaha fesyen yang berfokus pada pengolahan limbah tekstil berupa kain perca menjadi pakaian hewan yang terletak di Desa Bungurasih, Kabupaten Sidoarjo. Banyak dari masyarakat desa yang belum memiliki pekerjaan tetap, selain itu pengetahuan masyarakat desa terhadap teknologi dan wirausaha sangat minim sehingga kurangnya penerapan bisnis dari sisi teknologi. Dengan kemampuan warga desa dalam menjahit menjadikan landasan bagi wirausaha desa. Sebagai solusinya, masyarakat diajarkan dan dikembangkan sesuai dengan kebutuhan ataupun tren pasar guna menunjang pengembangan keterampilan. Diciptakan Sandang Terpandang menjawab ciri khas desa Bungurasih yang masih belum tergambarkan secara jelas, sehingga punya potensi besar untuk memilih suatu bidang yang akan dispesifikasikan dan dikembangkan sebagai karya unggulan desa kedepannya.  Dalam metode bentuk peningkatan kapasitas usaha memberikan pelatihan komunikasi pemasaran dengan skema Observasi dan perencanaan, Pelatihan berlandaskan teori pemasaran langsung (Digital Marketing), Pelatihan berlandaskan teori hubungan masyarakat dan publisitas, Pelatihan Alur produksi dan penjualan. Hasil dari peningkatan kapasitas usaha ini menghasilkan 100 produk baju dan aksesoris hewan, penggunaan aplikasi penjualan online dan penjualan bazaar. Dengan hasil produksi dan penjualan produk melalui brand Bungurasih Handmade, harapannya masyarakat desa mendapatkan penghasilan dan menjadi pekerjaan tetap dengan munculnya kelompok usaha baru. Kata Kunci: Kain perca, Wirausaha, Marketing.  ABSTRACT Sandang Terpandang is a form of fashion enterprise that focuses on the processing of textile wastes of perca fabrics into animal clothing located in Bungurasih Village, Sidoarjo district. Many of the people of the village have not had a fixed job, besides the knowledge of the villagers about technology and entrepreneurship is so minimal that the lack of business application from the technology side. With the ability of the villagers in sewing make the groundwork for the village entrepreneurs. As a solution, the society is taught and developed according to the needs or trends of the market to support the development of skills. Created the Sandang of the View responds to the characteristic characteristics of the village of Bungurasih which has not yet been clearly described, so it has great potential to choose a field that will be specified and developed as the best work of the next village.  In the method of capacity-enhancing enterprise forms provide marketing communication training with scheme Observation and planning, Training based on the theory of direct marketing (Digital Marketing), Training based the theories of public relations and publicity, Training Production and sales flows. The result of the increased capacity of this enterprise is 100 products of animal clothing and accessories, the use of online sales applications and the sale of bazaars. With the output of production and sale of products through the brand Bungurasih Handmade, the hope of the village people to get income and become a fixed job with the emergence of new enterprise groups.  Keywords: Fabrics, Entrepreneurship, Marketing.