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PENERAPAN APLIKASI SAMSAT DIGITAL NASIONAL (SIGNAL) PADA WAJIB PAJAK KENDARAAN BERMOTOR RODA DUA DI SAMSAT KOTA BENGKULU Kadek Maike; Achmad Aminudin; Is Susanti
Pendas : Jurnal Ilmiah Pendidikan Dasar Vol. 11 No. 03 (2026): Volume 11 Nomor 03, September 2026 Publish
Publisher : Program Studi Pendidikan Guru Sekolah Dasar FKIP Universitas Pasundan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23969/jp.v11i03.63263

Abstract

The advancement of information technology has encouraged the government to transform public services into digital-based systems. One such innovation is the National Digital Samsat Application (SIGNAL), which facilitates online Motor Vehicle Tax (PKB) payments. This study aims to analyze and describe the implementation of the SIGNAL application for two-wheeled motor vehicle taxpayers at Samsat Bengkulu City, using Riant Nugroho's policy implementation theory, which covers four aspects: socialization, implementation, supervision, and evaluation. This research uses a descriptive qualitative method with data collected through observation, interviews with five purposively selected informants, and documentation. The results show that the implementation of SIGNAL has not been fully optimal. Socialization has been carried out through direct approaches and social media (Instagram, TikTok) but has not reached all segments of society, particularly the elderly and those less familiar with digital platforms. The implementation stage—downloading the application, account registration, identity verification, and online tax payment—has generally run according to procedure, though obstacles such as network disruptions and forgotten passwords remain. Supervision at the local level is limited to monitoring user numbers, while technical oversight of the system is centralized at the national level. Evaluation indicates a positive user response in terms of convenience, speed, and time efficiency, although the number of SIGNAL users is still not proportional to the total number of registered taxpayers in Bengkulu City.
Stakeholder Mapping in the Formulation of Food Resilience and Self-Sufficiency Policy in Lubuklinggau City Nini Mardani Nofriani Puspita Sari; Jatmiko Yogopriyatno; Is Susanti
Social Sciences Journal Vol. 3 No. 2 (2026): August
Publisher : Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/sosj.v3i2.1857

Abstract

Local food-policy formulation brings together institutions with different mandates, resources, and levels of influence, yet systematic stakeholder mapping is seldom undertaken before local regulations are drafted. This study identifies and maps the stakeholders involved in formulating the Regional Regulation on Food Security and Food Self-Reliance in Lubuk Linggau City. A descriptive qualitative case-study design was used. Data were obtained through in-depth interviews, observation of deliberation forums, and document review, then analysed using qualitative content analysis and a power-interest grid. Eleven stakeholders were identified. Four actors were classified as players, three as context setters, three as subjects, and one as crowd. The mapping shows that institutional power is dispersed across legislative authority, planning and budgeting, technical food management, production resources, reserves, and distribution. Farmer groups and other directly affected actors have high interests but limited access to decision-making forums. The findings indicate that the draft regulation requires explicit role allocation, cross-agency data integration, and permanent participatory mechanisms to balance formal authority with the interests of affected groups.