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All Journal Jurnal Psikologi Terapan dan Pendidikan Jurnal Muara Ilmu Ekonomi dan Bisnis
Minarti, Kurnianingrum Ayu
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Humanities Education Social Sciences

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The role of job stress as a mediator on toxic leadership and turnover intention in Gen Z employees Minarti, Kurnianingrum Ayu; Zamralita, Zamralita
Jurnal Psikologi Terapan dan Pendidikan Vol. 7 No. 1 (2025): Mei
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26555/jptp.v7i1.31013

Abstract

Turnover intention is a pressing concern for organizations, as employees are increasingly choosing to leave due to toxic leadership. Toxic leaders characterized by intimidation, manipulation, and a lack of support create detrimental work environments that elevate employee stress levels. This heightened stress, in turn, intensifies turnover intention, leading to higher retention rates. Toxic leadership not only undermines employee well-being but also significantly impairs organizational performance. This study aims to investigate the impact of toxic leadership on turnover intention, with job stress acting as a mediating variable. Focusing on Generation Z employees a growing segment of the workforce demographic this research examines how the unique challenges of this group interact with toxic leadership, offering crucial insights for organizations. The study employs a quantitative research approach utilizing survey methodology. Data were collected through questionnaires by involving 400 Generation Z employees in Jakarta. The sampling technique used was convenience sampling. The study utilized the Toxic Leadership Scale, Intention to Leave Scale, and Job Stress Scale as instruments. The results demonstrated that toxic leadership significantly drives turnover intention, with job stress playing a key mediating role. Toxic leadership was found to increase job stress, which, in turn, strengthened the intention of Generation Z employees to leave their jobs. These findings underscore the pressing need for organizations to address toxic leadership, thereby enhancing employee well-being and reducing turnover rates. The study offers valuable insights for organizations seeking to foster a healthier work environment and enhance employee retention.
THE ROLE OF WORK STRESS AND COWORKER SUPPORT BETWEEN TOXIC LEADERSHIP AND TURNOVER INTENTION Minarti, Kurnianingrum Ayu; Zamralita, Zamralita
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol. 9 No. 2 (2025): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v9i2.34919

Abstract

Penelitian ini bertujuan untuk menguji dampak toxic leadership terhadap intensi keluar kerja melalui peran mediasi stres kerja, serta menguji peran dukungan rekan kerja sebagai moderator pada hubungan toxic leadership dan stres kerja. Toxic leadership dapat meningkatkan stres kerja, sehingga menambah peluang individu untuk meninggalkan organisasi. Dalam hal ini, dukungan rekan kerja diharapkan dapat membantu mengurangi efek negatif toxic leadership terhadap stres kerja. Penelitian ini menggunakan metode penelitian kuantitatif non eksperimental dengan menggunakan kuesioner. Survei dilakukan dengan melibatkan 417 karyawan Generasi Z di Jakarta yang diperoleh melalui teknik convenience sampling. Alat ukur yang digunakan dalam penelitian ini adalah Toxic Leadership Scale, Intention to Leave Scale, Job Stress Scale dan Coworker Support Scale. Analisis data menggunakan tes sobel dan structural equation model (SEM) menggunakan AMOS. Hasil penelitian menunjukkan bahwa toxic leadership berpengaruh terhadap stres kerja, yang pada gilirannya memicu niat karyawan Gen Z untuk meninggalkan pekerjaan. Dalam hal ini, dukungan rekan kerja menunjukkan pengaruh signifikan dalam meredakan stres yang disebabkan oleh toxic leadership. Temuan ini menggarisbawahi pentingnya organisasi untuk mengatasi fenomena toxic leadership demi kesejahteraan karyawan dan keberlanjutan organisasi. Hasil penelitian ini diharapkan memberikan wawasan bagi organisasi dalam mengembangkan intervensi yang lebih efektif untuk menciptakan lingkungan kerja yang positif, serta mengurangi tingkat turnover dalam organisasi.   This study aims to examine the impact of toxic leadership on turnover intention through the mediating role of work stress, as well as examine the role of coworker support as a moderator in the relationship between toxic leadership and work stress. Toxic leadership can increase work stress, thus increasing the chances of individuals leaving the organization. In this case, coworker support is expected to help reduce the negative effects of toxic leadership on work stress. This study uses a quantitative research method using a questionnaire. The survey was conducted involving 417 Generation Z employees in Jakarta obtained through convenience sampling technique. The measuring instruments used in this study are Toxic Leadership Scale, Intention to Leave Scale, Job Stress Scale and Coworker Support Scale. Data analysis used sobel test and structural equation model (SEM) by AMOS. This study found that toxic leadership affects work stress, which in turn triggers Gen Z employees' intention to leave work. In this study, coworker support show a significant effect in relieving stress caused by toxic leadership. These findings underscore the importance of organizations to address the phenomenon of toxic leadership for employee well-being and organizational sustainability. The results of this study are expected to provide insights for organizations in developing more effective interventions to create a positive work environment, as well as reducing turnover rates in organizations.
Co-Authors Zamralita, Zamralita