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All Journal JMM17: Jurnal Ilmu Ekonomi dan Manajemen JAM : Jurnal Aplikasi Manajemen Majalah Ekonomi JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Andriyanto, Wahyu Ari
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

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Indonesian Millennial Customer Satisfaction Analysis in Online to Offline (O2O) Shopping: The Influence of O2O Shift and Service Quality on Customer Purchase Decisions Andriyanto, Wahyu Ari; Suhardiyah, Martha; Pudji Estiasih, Soffia; Ria Jessika, Yati; Widhayani, Puri Setioningtyas
Jurnal Aplikasi Manajemen Vol. 23 No. 1 (2025)
Publisher : Universitas Brawijaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.jam.2025.023.1.16

Abstract

The urgency of this study is driven by the rapid development of online to offline (O2O) shopping platforms, which millennial consumers increasingly use in Indonesia. The shift from online to offline shopping and the quality of service provided are believed to significantly impact consumer purchase decisions. This study aims to analyze how the O2O shift and service quality influence the purchase decisions of millennial consumers in Indonesia. The method used in this study is Partial Least Squares Structural Equation Modeling (PLS-SEM) with the SmartPLS application to analyze data obtained from 100 respondents selected using purposive sampling. The results of the analysis show that the online and offline shifts positively and significantly impact service quality. Furthermore, the O2O shift also positively and significantly influences customer purchase decisions. Service quality, in turn, was found to have a positive and significant effect on purchase decisions. These findings emphasize the importance of integrating both online and offline shopping experiences to enhance service quality and influence purchase decisions among millennial customers in Indonesia. This study contributes to understanding how O2O strategies can be leveraged to improve customer satisfaction and drive purchasing behavior. The novelty of this study lies in its approach, which integrates the effects of the O2O transition and service quality simultaneously, a perspective not extensively explored in previous studies related to millennial consumers in Indonesia. Practical implications of this study suggest that companies need to consider seamless integration between online and offline platforms to enhance customer experiences and drive purchase decisions.
Inventory Management in Precast Concrete Industry: A Strategic Study of Raw Material Management Wahyu Ari Andriyanto; Gusti HG. Senoaji; Nita Dwi Cahyani
Majalah Ekonomi Vol 31 No 1 (2025): Juni 2025
Publisher : Universitas PGRI Adi Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36456/majeko.vol31.no1.a10220

Abstract

  This study discusses the practice of raw material inventory management in a precast concrete company that uses an order-based production system. The aim is to evaluate the potential for implementing the Just in Time (JIT) concept to improve operational efficiency. This study uses a qualitative method with an ethnomethodology approach, through interviews, observations, and documentation to explore daily operational practices in depth. The results show that inventory management still depends on customer demand, but faces challenges such as repeated negotiations with vendors, testing materials before ordering, late delivery, stockpiling, and declining material quality. This condition causes high storage costs and reduces production efficiency. The ethnomethodology approach allows for an understanding of work routines and the meaning behind the actions of actors in the inventory system. This study assesses that the implementation of JIT can eliminate non-value-added activities, align material arrivals with production needs, and reduce costs. In addition, long-term contracts with vendors are considered effective in reducing repeated inspections and the risk of expired materials. Conceptually, this study enriches the literature by combining specific industries and methods that are rarely used in inventory management research.
Analysis Of The Effect Of Self-Efficiency, Position Promotion, And Work Environment On Employee Loyalty Through Job Satisfaction On Outsourcing Employees At PT Siemens Indonesia Prihantoro, Dimas; Andriyanto, Wahyu Ari; Ariani, Nani
Jurnal Ilmiah Sumber Daya Manusia Vol 6 No 1 (2022): SEPTEMBER, JENIUS (Jurnal Ilmiah Manajemen Sumber Daya Manusia)
Publisher : Universitas Pamulang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32493/JJSDM.v6i1.24091

Abstract

This study was conducted to analyze the effect of self-efficacy, job promotion, and work environment on employee loyalty through job satisfaction on outsourced employees of PT. Siemens Indonesia. Companies must pay attention to employee self-efficacy, promotion opportunities, and the employee's work environment that can lead to employee job satisfaction. These things also have an important role in increasing employee loyalty. Several studies related to this writing have also been submitted by several authors, which resulted in a positive and significant influence between these variables. The research sample used is as many as 40 respondents outsourcing employees who work at PT. Siemens Indonesia. Analysis of the data in this study using PLS analysis using PLS software Version 3.0. The results showed that there was a positive but not significant effect between self-efficacy on job satisfaction, there was a positive and significant effect between job promotions on job satisfaction, there was a positive but not significant effect between work environment on job satisfaction, and there was a positive and significant effect. between job satisfaction and loyalty to outsourcing employees at PT. Siemens Indonesia.
Initiating Green Waqf Finance in Waqf Forests: A Sharia-Based Financing Model for the Sustainability of the People's Economy, Ecology, and Ecosystems Wulansari, Yuli Yanti; Andriyanto, Wahyu Ari; Ningrum, Dewi Agustya; Syifd, Nabila Mirza; Billae, Muhammad Arif
JMM17 : Jurnal Ilmu ekonomi dan manajemen Vol. 13 No. 1 (2026): April
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jmm17.v13i1.133231

Abstract

This research aims to develop a financing model for waqf forest management based on Sharia accounting to support economic, ecological, and ecosystem sustainability. The use of waqf in Islam has evolved from a consumptive function to a productive social financial instrument. In this research, waqf forests are a strategic innovation that not only has ecological value but also has the potential to provide sustainable economic benefits to the community. However, a structured financing model that complies with Sharia accounting principles is not yet available, even though financial transparency and accountability are crucial for managing natural resource-based waqf. This research proposes the development of a Green Waqf Finance Model, a waqf financing scheme that integrates Sharia accounting standards (PSAK 112 and AAOIFI), the principles of maqasid sharia, and a green finance approach. Using exploratory qualitative methods and a case study of the waqf forest in Ngembat Village, Mojokerto, this research explores actual practices, formulates relevant accounting principles, and develops a waqf reporting framework that integrates spiritual, economic, social, and ecological dimensions. The novelty of this research lies in the rarely researched subject of waqf forests, the integration of the triple bottom line in waqf reporting, and its contribution to the Sustainable Development Goals (SDGs) agenda. The final results are expected to serve as academic and practical references for waqf managers, regulators, and Islamic financial institutions in developing fair, transparent, and sustainable financing systems.
Co-Authors Billae, Muhammad Arif Estiasih, Soffia Pudji Gusti HG. Senoaji MB Nani Ariani Ningrum, Dewi Agustya Nita Dwi Cahyani Prihantoro, Dimas Ria Jessika, Yati Suhardiyah, Martha Syifd, Nabila Mirza Widhayani, Puri Setioningtyas Wulansari, Yuli Yanti