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All Journal Journal of Innovation Research and Knowledge Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Ign. Wiseto P. Agung
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Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Social Sciences

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IMPLEMENTASI SIMRS SEBAGAI STRATEGI MENINGKATKAN INCOME RSUD MIMIKA Alexander King; Purwadhi, Purwadhi; Ign. Wiseto P. Agung
Journal of Innovation Research and Knowledge Vol. 5 No. 2: Juli 2025
Publisher : Bajang Institute

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Abstract

The Hospital Management Information System (SIMRS) is a vital tool in supporting efficient, integrated, and data-driven healthcare services. This study aims to evaluate the implementation of SIMRS at RSUD Kabupaten Mimika using the Human, Organization, and Technology – Fit (HOT-Fit) Model. The model assesses the alignment and readiness across the dimensions of technology (input), human and organizational processes, and the resulting system benefits (output). This research employed a qualitative approach using in-depth interviews, observations, and document analysis. Data were collected from seven key informants across primary service units and three triangulated informants from the quality management, human resources, and training divisions. Thematic analysis was conducted based on the HOT-Fit framework. The findings indicate that in terms of technology, the system still faces technical issues such as slow performance, limited data correction features, and the absence of a fully realized paperless culture. In the human dimension, user competence remains uneven, with limited ongoing training and no standardized system for assigning SIMRS responsibilities. From the organizational perspective, there is a lack of standardized SOPs, weak inter-unit coordination, and the absence of a dedicated SIMRS management team. Nevertheless, from the benefit/output dimension, SIMRS has contributed positively to increasing hospital revenue and service efficiency, although data utilization for decision-making remains limited. This study recommends strengthening internal policies, implementing continuous training, upgrading technology infrastructure, and conducting regular evaluations to ensure the sustainability and optimization of the system. The findings may serve as a policy reference and practical insight for other hospitals implementing or planning to implement SIMRS
Evaluasi Sistem Informasi Manajemen Puskesmas (SIMPUS) Menggunakan Metode National Usability-Focused Health Information System Scale (NUHISS): Studi di Puskesmas Bunguran Tengah Hetria Hayyun Namirah; Arlette Suzy Puspa Pertiwi; Ign. Wiseto P. Agung
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 9 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i9.8859

Abstract

The digitalization of healthcare services in Indonesia has shown significant progress. At the primary healthcare level, one form of digitalization is the implementation of the Puskesmas Management Information System (SIMPUS), which aims to facilitate fast, accurate, and reliable information delivery by healthcare personnel. However, various usability-related challenges have emerged in its implementation. This study aimed to evaluate SIMPUS using the National Usability-Focused Health Information System Scale (NUHISS) method, with a case study conducted at Bunguran Tengah Public Health Center, Natuna Regency, Riau Islands Province, during March–April 2025. A descriptive method with a qualitative approach was employed. Participants included physicians, nurses, midwives, laboratory technicians, pharmacists, and medical record officers. Data were collected through interviews, observations, and document reviews, and analyzed using the Miles and Huberman model. The findings revealed that SIMPUS demonstrated adequate technical stability. However, system issues such as automatic logouts, data-saving failures, and information loss were still present. Although the system's response time was generally good, unexpected behaviors—such as disappearing menus, unsaved data, and inter-module inconsistencies—were found to disrupt workflow and increase the risk of service errors. Consistent data loss was also reported, although not on a daily basis. These issues led to service delays, additional administrative workload, and potential risks to patient safety. Users addressed these problems by manually recording or re-entering data, coordinating with technical teams, and conducting repeated verifications to ensure information accuracy.
Co-Authors Alexander King Arlette Suzy Puspa Pertiwi Hetria Hayyun Namirah Purwadhi Purwadhi