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All Journal Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Salimatus Saadah
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Agriculture, Biological Sciences & Forestry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Industrial & Manufacturing Engineering Social Sciences

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Pengaruh Emotional Exhaustion dan Employee Engagement terhadap Turnover Intention dengan Job Satisfaction sebagai Variabel Mediasi: Studi pada Karyawan Generasi Z di Jawa Timur Salimatus Saadah; Antin Rakhmawati
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 7 No. 7 (2025): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v7i7.9130

Abstract

This study aims to analyze the effect of emotional exhaustion and employee engagement on turnover intention, with job satisfaction as a mediating variable among Generation Z employees in East Java. Using the Job Demands-Resources (JD-R) model and Herzberg’s Two-Factor Theory as theoretical frameworks, the research involved 129 respondents collected through purposive sampling. Data were analyzed using path analysis with SPSS 27. The results show that emotional exhaustion has a positive and significant effect on turnover intention, while employee engagement has a negative and significant effect. Job satisfaction is also proven to have a negative effect on turnover intention and mediates the relationship between the independent variables and turnover intention partially. These findings highlight the importance of managing psychological well-being, improving work engagement, and maintaining job satisfaction to reduce employee turnover, especially for Generation Z in the workforce.
Co-Authors Antin Rakhmawati