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Analisis Implementasi Standar Pelayanan Administrasi di KUA Kecamatan Tamalate Kota Makassar Najma, Muh.; Faqih M, Ahmad; Arib, Muh.; Raihan M, Ahmad; Aditya, Andi Febrian; A, Asni
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 1 (2025): Agustus
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

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Abstract

This study analyzes the implementation of administrative service standards at the Office of Religious Affairs (KUA) in Tamalate District, Makassar City. Using a qualitative method with a descriptive approach, data was obtained through observation, interviews, and documentation. The results of the study indicate that administrative services at the KUA have referred to applicable regulations, but there are still several obstacles, such as limited staff, lack of facilities, and minimal socialization to the community. However, improvement efforts have been made, including the use of digital technology in several services. Public satisfaction with the service is quite good, but there are still complaints regarding and lack of clear information. To improve the quality of service, it is necessary to increase the number of employees, optimize the digital system, and improve facilities and infrastructure. This study is expected to be an evaluation material for the KUA in improving administrative service standards that are more transparent, efficient, and responsive to community needs.  
Peran Penyuluh Agama Dalam Menigkatkan Kualitas Keluarga Di Era Digital Kua Kecamatan Tamalate Kota Makassar Hidayat J, Taufiq; Raihan, Siti; Azarina, Meisya; S, Salman; Iskandar, Muh. Irzan; Sahrial, Adi; A, Asni
Socius: Jurnal Penelitian Ilmu-Ilmu Sosial Vol 3, No 1 (2025): Agustus
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The digital era is creating major transformations in many aspects of life, including family dynamics. Religious counselors play a role in guiding families to maintain quality amidst the various challenges caused by digitalization. The aim of this research is to examine the role of religious counselors in improving family standards in the digital age, with an emphasis on efficient and appropriate counseling strategies. The method used in this research involves literature study and qualitative analysis from a number of relevant sources. The findings of this research emphasize that religious counselors must master digital technology in order to spread religious messages and family advice well. In addition, they also need to function as a bridge between families and technology, and provide education about the wise and responsible use of technology. In this way, religious counselors can contribute to helping families develop resilience in the digital era.