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All Journal Communicology: Jurnal Ilmu Komunikasi Unnes Political Science Journal
Jayanto, Dian
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Social Sciences

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Moral Outrage, Sticky Crisis, dan Strategi Komunikasi Krisis Pertamina Studi Kasus Skandal Korupsi dan Pengoplosan BBM Jayanto, Dian
Communicology: Jurnal Ilmu Komunikasi Vol. 13 No. 1 (2025): Communicology: Jurnal Ilmu Komunikasi, Volume 13 No. 1 Juli 2025
Publisher : Sarjana Terapan Prodi Humas dan Komunikasi Digital Fakultas Ilmu Sosial Universitas Negeri Jakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21009/COMM.034.01

Abstract

Pertamina's crisis in 2025, triggered by the corruption scandal in raw oil procurement and the illegal practice of fuel blending, was a crisis that triggered public moral outrage. This research analyzes Pertamina's crisis communication strategy in responding to demands for transparency and justice, focusing on the effectiveness of the Situational Crisis Communication Theory (SCCT) approach expanded by Coombs & Tachkova (2024). The research method used a qualitative intrinsic case study through content analysis of Pertamina's press conference transcripts and online media coverage during the critical phase of the crisis (February-March 2025). The results show that Pertamina combined optimal strategies (apology, transparency of fuel test results, stakeholder engagement) with suboptimal strategies (denial, minimizing the scale of the crisis, and delayed response). This combination worsened the crisis dynamics, where denial and late response deepened value incongruence, while apology without explicit acknowledgement of moral transgression failed to reduce public outrage. Key findings suggest that the crisis persisted not only due to technical complexity, but also due to intense public emotions, triggered by perceptions of systemic injustice and greedy practices. The theoretical implications of the research emphasize the need for integration of moral dimensions in crisis communication frameworks, such as acknowledgement of ethical violations and reconciliation of values, as well as the importance of holistic responses that combine structural reforms with public empathy. This research makes a significant contribution to understanding the interplay between emotions and morals, particularly in the context of organizations facing sticky crises.
Integrated Electoral Cartelization: Indonesia’s New Cartelization Model Through Competitive Intervention in 2024 Regional Head Elections Jayanto, Dian
Unnes Political Science Journal Vol. 9 No. 1 (2025)
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/upsj.v9i1.23313

Abstract

The research analyzes the Integrated Electoral Cartelization phenomenon as a new model of political cartelization in Indonesia, where the Advanced Indonesia Coalition (Koalisi Indonesia Maju/KIM) intervened in the 2024 regional elections in six strategic provinces (Jakarta, Banten, West Java, East Java, Central Java, and Banten). This research used a case study qualitative approach based on literature review from journals and online media reports. The analysis method used the Miles, Huberman, and Saldana technique, namely condensation, data presentation, and conclusion drawing. The results show that political cartel intervention in the realm of regional head elections uses three patterns. First, the appointment of candidates by national elites. Second, the co-optation of former opposition parties. Third, the exclusion of parties outside the cartel. Different from Katz & Mair's (1995) theory that focuses on state subsidies in Western Europe, or Slater (2006) & Ambardi's (2008) Indonesian-style study on post-election transactions, the concept of Integrated Electoral Cartelization shows the expansion of a new form of cartel politics characterized by parties as agents of cartels that serve a centralized party oligarchy.
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