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Gaya Kepemimpinan Melayani (Servant leadership) Ketua RT 010, RW 003, Pela Mampang, Mampang Prapatan, Jakarta Selatan Tri Rumayanto; Siti Nurjannah Sanusi; Sri Sutali Bani
MAMEN: Jurnal Manajemen Vol. 4 No. 3 (2025): Juli 2025
Publisher : Yayasan Literasi Sains Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55123/mamen.v4i3.5363

Abstract

In a leadership style, there are various leadership styles that exist today, one of which is the servant leadership style. This style is applied by the Head of RT 010, RW 003, Pela Mampang, South Jakarta as the focus of this study. This has led to the growth of satisfaction and trust of the residents of the area to re-elect him. This article uses the theory of servant leadership style with its 10 characteristics. This article also uses a qualitative research method with data collection techniques from primary sources through interviews and secondary sources from books and journals. This article concludes that Mr. Subhan as the Head of RT 010, RW 003 gained the trust of the residents and was re-elected in the RT election because he applied the servant leadership style. The characteristics include, (1) Listening, (2) Empathy, (3) Improving the Abilities of Oneself & Others, (4) Awareness of Oneself & Others, (5) Persuasion Approach, (6) Conceptualization, (7) Ability to See the Future, (8) Stewardship for Society, (9) Commitment to the Growth of Others, (10) Building Community.
Analisis Faktor-Faktor Pembentuk Manajemen Komunikasi Pada Generasi Z Tri Rumayanto; Siti Nurjannah; Sri Sutali Bani
Jurnal Ilmiah Ilmu Manajemen Vol 7 No 1 (2026): Periode Jauari-Juni
Publisher : Universitas Gajah Putih

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55542/wexmsy21

Abstract

The development of digital technology has transformed communication patterns in society, particularly among Generation Z, digital natives who use digital media as their primary means of interaction. This study aims to comprehensively analyze the factors shaping communication management among Generation Z, encompassing technological, psychological, social, and ethical aspects of communication. The study employed a descriptive qualitative approach with a literature review method, and was analyzed using the Miles and Huberman interactive model. The results indicate that digital technology is a dominant factor shaping fast, flexible, and interactive communication. Furthermore, psychological factors such as the need for self-expression and social validation, as well as social factors such as environmental influences and digital culture, also influence communication patterns. Furthermore, communication ethics poses a significant challenge in maintaining the quality of interactions in the digital space. Therefore, strengthening digital literacy and communication ethics is necessary to enable Generation Z to manage communication effectively, critically, and responsibly in the digital era.