Article Per Year (5 Year)
p-Index From 2020 - 2025
0.23
P-Index
This Author published in this journals
All Journal Jurnal Ilmiah Kebijakan dan Pelayanan Pekerjaan Sosial (Biyan)
Nulhaqim, Soni Akhman
Unknown Affiliation
Social Sciences

Published : 1 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search

 1 
EFEKTIVITAS PROGRAM KOMUNITAS KEPROFESIAN BMKA SALMAN ITB sw, Salwa; Nulhaqim, Soni Akhman; Irfan, Maulana; Andayani, Rini Hartini Rinda
Jurnal Ilmiah Kebijakan dan Pelayanan Pekerjaan Sosial (Biyan) Vol 7 No 1 (2025): BIYAN
Publisher : Politeknik Kesejahteraan Sosial (Poltekesos) Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31595/biyan.v7i1.1417

Abstract

This study aims to evaluate the effectiveness of the Komunitas Keprofesian(Professional Community) program organized by Masjid Salman ITB in preparing participants, especially alumni cadres, to face the professional world after graduation. The program is designed to provide training in various fields, including academia, business, social, professional, and statesmanship, focusing on enhancing technical skills and developing soft skills. The research method used is a qualitative approach with semi-structured interview techniques. Participants consisted of 7 informants selected purposively based on their active involvement in the program. Data analysis was carried out using the service effectiveness framework from Rino J. Patti (1988), which measures three main dimensions: client change, service quality, and client satisfaction. The results of the study indicate that this program is effective in bringing positive behavioral changes to participants, improving skills, and helping them set career goals. However, several challenges were found related to accessibility and the implementation of the hybrid format in the program's execution. Overall client satisfaction was achieved, but improvements are needed in practical application aspects. This study recommends improvements in the program structure to better meet the specific needs of participants and adjust training methods to be more inclusive and practical. Keywords: program effectiveness, professional community, Masjid Salman ITB, professional services.
Co-Authors Maulana Irfan, Maulana Rini Hartini Rinda Andayani sw, Salwa