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Analysis of Public Service Ethics in Services at the Bogor Regency Population and Civil Registry Office Fikoh, Windy Al; Faslah, Roni; Ikhwan, Muhammad
Jurnal Pengabdian Nusantara Vol. 3 No. 3 (2025): AGUSTUS
Publisher : Konsorsium Nasional Pengelola Jurnal Pengabdian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jpn.v3i3.110

Abstract

This research aims to analyze the implementation of public service ethics at the Bogor Regency Population and Civil Registry Office. This research primarily focuses on aspects of employee discipline, fairness in service, information access, and communication. The research method used is a descriptive qualitative approach with data collection techniques including interviews, observation, and documentation. The results show that there are still employees who commit ethical violations such as lack of discipline, unfair service, and suboptimal communication. The main inhibiting factors for the implementation of ethics itself are low individual moral awareness, lack of supervision, and a negative organizational culture.