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DA'WAH STRATEGY BIL HAL (DA'WAH WITH DEEDS) IN ISLAMIC EDUCATION INSTITUTIONS: A CASE STUDY OF ENTREPRENEURSHIP-BASED ISLAMIC BOARDING SCHOOLS Moh. Affan; Malikul Habsi
As-Sulthan Journal of Education Vol. 2 No. 1 (2025): Agustus
Publisher : As-Sulthan Journal of Education

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Abstract

This study aims to analyze the supporting and inhibiting factors in managing pesantren financing based on Islamic entrepreneurship at Pondok Pesantren Al-Mashduqiah. This research employs a qualitative method with a descriptive approach. Data were collected through interviews, observations, and documentation, and then analyzed using data reduction, data display, and conclusion drawing techniques. The findings indicate that the supporting factors in pesantren financing management include the charismatic leadership of the kiai, strong community support, and the enthusiasm of santri in learning and entrepreneurship. Meanwhile, the inhibiting factors consist of limited capital, lack of experts in managing certain business units, and the low self-confidence of some santri in entrepreneurial practices. The study concludes that optimizing Islamic entrepreneurship management in pesantren requires strengthening capital, enhancing human resource capacity, and developing the entrepreneurial mindset of santri to ensure the sustainability of pesantren financing.
THE INFLUENCE OF HAJJ OFFICERS’ COMMUNICATION PSYCHOLOGY ON PILGRIMS’ SATISFACTION IN UMRAH SERVICE AT PT. DARUL ARQAM TRAVEL TOUR KRAKSAAN Malikul Habsi
International Journal of Multidisciplinary Reseach Vol. 1 No. 5 (2025): Desember
Publisher : International Journal of Multidisciplinary Reseach

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Abstract

This study analyzes how the communication psychology of Hajj officers influences pilgrims’ satisfaction in Umrah services at PT. Darul Arqam Travel Tour Kraksaan. The findings reveal that officers who demonstrate strong psychological communication skills such as empathy, emotional awareness, active listening, message clarity, and adaptive interaction significantly enhance pilgrims’ emotional comfort, trust, and overall satisfaction. Clear and structured information delivery reduces confusion during worship activities and travel procedures, especially for first-time pilgrims. Despite challenges such as diverse personalities, varying levels of understanding, and emotional fatigue among pilgrims, officers who apply adaptive communication strategies can effectively overcome these barriers and maintain a positive communication climate. The study concludes that psychological communication not only supports smooth service operations but also strengthens trust and long-term loyalty, making it an essential component in improving the quality of Umrah services.