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All Journal Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik
Firdausi, Zahira
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Social Sciences

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BEHIND PERFORMANCE : HOW WORK LIFE QUALITY AND WORKLOAD SHAPE JOB SATISFACTION? Firdausi, Zahira; Setiani, Setiani
Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik Vol. 12 No. 3 (2025): Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi, dan Pelayanan Publ
Publisher : Universitas Bina Taruna Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37606/publik.v12i3.1798

Abstract

This research aims to analyze the influence of quality of work life and workload on employee performance, with job satisfaction as a mediating variable at PT. X. The study employs a quantitative approach using a questionnaire distributed to employees of PT. X. The data collacted was analyzed using Partial Least Square Structural Equation Modelling (PLS-SEM). The results indicate that quality of work life has a positive and significant effect on job satisfaction and employee performance. Workload has a positive and significant effect on job satisfaction and employee performance. Futhermore, job satisfaction mediates the relantionship between workload an employee performance, and also mediates the relantionship between workload and employee performance. These finding provide valuable insights for PT. X in enchancing employee performance through improvements in quality of work life and effective workload management, recognizing the crucial mediating role of job satisfaction.
Co-Authors Setiani Setiani, Setiani